Groove 2007 memory error

C

CRM

I have two users with Groove '07 version 4.2 running on XP Pro SP-2. When in
the Calendar function and clicking on a day, a Groove Error window appears
with script engine and code information with the problem noted as "Invalid
access to memory location". The users are on Office 2003. I uninstalled
Groove 2007 and Office 2003 and installed Office 2007, reinstalled Groove
2007 and installed Office 2007 SP-1.

Anyone information from people who have experienced this I would appreciate
hearing from you.
 
P

Paula

If you don´t have any workspace or workspace information, run GrooveClean.exe
Read this link before running it:
http://support.microsoft.com/kb/907854

If you have important data and user, before running Grooveclean.exe backup
your Groove Account and archive your workspaces manually, in the case you
have information useful in Groove. Assures that the account was correctly
backed up and the Workspaces are not corrupted, by restoring it in another PC.

Note: Respect to Office 2003, the user how use Groove 2003 only can use
Communication features with users using Groove 2007.

Hope it helps.
Ana Paula Izquierdo
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top