Groove Message Delays

[Tom.]

Hi Everyone,
My office is using Groove 2007. While some of us are on the Internal part
of the network using Groove through the proxy server, we have VPN users who
are terminated in a VPN and are heavily firewalled. While I can see one of
these people in my contact list, there are times when a message is sent and
the time it takes for the message to arrive at their machine and then for a
reply to get back to me is about 10 minutes.
I have been on the phone with this person and we are co-ordinating the
sending of messages for testing and there seems to be a delay but not all the
time.

Can anyone shed any light on this?

 

[Mitigation Elf]

Tom,

I sometimes am forced to use Groove through a VPN. As with any internet
access via VPN, it will take much longer. Try connecting to the internet
without the VPN and that should make the communication better.

The drawback is that your co-worker will then not have access to network
drives.