A
Antony
I work with the configuration, training, deployment and
support of a Web based Dm system. I would like to group
all related 'calls' under the same thread automatically,
but have not (as yet) found any way the Outlook 2003 can
do this. The issue is with the 'Subject' on recieved
assignment, notification and update e-mails. The different
types of subjects are:
1. Job Assigned ######
Description)
2. Job Update ######
Description)
3. Job Closed ######
Description)
These can also have the 'Re:' or 'Fwd:' preceeding the
typical text, so a total of 9 possible subjects.
The only thing the same is the 'x-digit' number.
Please let there be someone who knows how to group
messages in relation to this number!
Thanks to anyone with 'the answer'
Antony
support of a Web based Dm system. I would like to group
all related 'calls' under the same thread automatically,
but have not (as yet) found any way the Outlook 2003 can
do this. The issue is with the 'Subject' on recieved
assignment, notification and update e-mails. The different
types of subjects are:
1. Job Assigned ######
2. Job Update ######
3. Job Closed ######
These can also have the 'Re:' or 'Fwd:' preceeding the
typical text, so a total of 9 possible subjects.
The only thing the same is the 'x-digit' number.
Please let there be someone who knows how to group
messages in relation to this number!
Thanks to anyone with 'the answer'
Antony