W
WM
I have created a call query for a specific date with call times range from
2:00 PM to 5:00 PM. When creating the report, I selected to group calls by
hour and created a formula to count calls.
=Format$([cTime],"h ampm",0,0) is the formula used in the header.
Group 1 includes calls from 2:00 - 2:30
Group 2 includes calls from 2:31 - 3:30
Subsequent groups include calls for the hour beginning on the half hour.
Is there a different formula or format I can use to produce either call
groups on the 1/2 hour or hour but not both?
2:00 PM to 5:00 PM. When creating the report, I selected to group calls by
hour and created a formula to count calls.
=Format$([cTime],"h ampm",0,0) is the formula used in the header.
Group 1 includes calls from 2:00 - 2:30
Group 2 includes calls from 2:31 - 3:30
Subsequent groups include calls for the hour beginning on the half hour.
Is there a different formula or format I can use to produce either call
groups on the 1/2 hour or hour but not both?