H E L P !!!!!!!!!!!!!!!!!!!!!!!!!!!

[JENNIFER BUTLER]

AFTER USING THE QUICK RESTORE DISKS TO RESTORE MY
COMPUTER AFTER A IPS FAILURE THE ENTIRE MICROSOFT PKG
THAT CAME PREVIOUSLY INSTALLED ON MY COMPAQ PRESARIO
COMPUTER RUNNING WINDOWS XP IS MISSING. I WAS INFORMED
THAT ON XP THE MICROSOFT PKGS ARE IN A HIDDEN FILE.
AFTER SEARCHING THE HIDDEN FILES I AM UNABLE TO LOCATE
THE MICROSOFT PKG. I'VE SEARCHED FOR A DOWNLOAD FROM
MICROSOFT AND HAVE BEEN UNABLE TO LOCATE ONE. HOW DO I
RETRIEVE THIS SOFTWARE ON XP???? COMPAQ IS ABSOLUTELY NO
HELP AT ALL. MY COMPUTER IS USELESS WITHOUT ACCESS TO
THESE PROGRAMS. THIS IS MY 3RD POSTING OF THIS
QUESTION. CAN SOMEONE PLEASE HELP ME??????? THANK YOU
IN ADVANCE.

 

[Bob Buckland ?:-\)]

Hi Jennifer,

MS Office is not included with Windows XP it is
a separate software set and Compaq should have
provided you with the CDs for Office if you
purchased Office (it's an option).

==========
AFTER USING THE QUICK RESTORE DISKS TO RESTORE MY
COMPUTER AFTER A IPS FAILURE THE ENTIRE MICROSOFT PKG
THAT CAME PREVIOUSLY INSTALLED ON MY COMPAQ PRESARIO
COMPUTER RUNNING WINDOWS XP IS MISSING. I WAS INFORMED
THAT ON XP THE MICROSOFT PKGS ARE IN A HIDDEN FILE.
AFTER SEARCHING THE HIDDEN FILES I AM UNABLE TO LOCATE
THE MICROSOFT PKG. I'VE SEARCHED FOR A DOWNLOAD FROM
MICROSOFT AND HAVE BEEN UNABLE TO LOCATE ONE. HOW DO I
RETRIEVE THIS SOFTWARE ON XP???? COMPAQ IS ABSOLUTELY NO
HELP AT ALL. MY COMPUTER IS USELESS WITHOUT ACCESS TO
THESE PROGRAMS. THIS IS MY 3RD POSTING OF THIS
QUESTION. CAN SOMEONE PLEASE HELP ME??????? THANK YOU
IN ADVANCE. >>
--
Hope that helps,

Bob Buckland ? MS Office Products family MVP
*Courtesy is not expensive and can pay big dividends*

http://go.CompuServe.com/MSOfficeForum?loc=us


Have a little fun with Office
http://microsoft.com/uk/office/xtra/

Get a Microsoft Certification of your Office App Skills:
http://microsoft.com/traincert/mcp/mous/requirements.asp

Try the new MS Knowledge Base Help and Support Search Tools & FAQ:
http://support.microsoft.com

Choose the newsgroups focused on your MS Office applications:
via Browser:
http://communities.microsoft.com/newsgroups/default.asp?icp=prod_office
by Newsreader: (Outlook Express)
news://msnews.microsoft.com

 

[matt]

i have had same problem

look under
documents/owner/local/application/microsoft/outlook

"local" is a hidden file