hang on first start-ups

[DC Gringo]

I have Outlook 2003 running on Exchange 2k. At virtually every OS restart,
Outlook hangs on startup after I select my profile. I have to go in and
kill the Outlook.exe process in task manager and the I can start it either
in safe or regular mode without a problem almost every time. It also
sometimes happens when I don't restart the OS if I have Outlook closed for a
long time and then try to reopen.

Once it logs in it works flawlessly and rarely, if ever, crashes.

I have 4 e-mail accounts attached: 1 Exchange, 2 pops, and Hotmail.

Help!


_____
Glenn

 

[Milly Staples [MVP - Outlook]]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, DC Gringo asked:

| I have Outlook 2003 running on Exchange 2k. At virtually every OS
| restart, Outlook hangs on startup after I select my profile. I have
| to go in and kill the Outlook.exe process in task manager and the I
| can start it either in safe or regular mode without a problem almost
| every time. It also sometimes happens when I don't restart the OS if
| I have Outlook closed for a long time and then try to reopen.
|
| Once it logs in it works flawlessly and rarely, if ever, crashes.
|
| I have 4 e-mail accounts attached: 1 Exchange, 2 pops, and Hotmail.
|
| Help!
|
|
| _____
| Glenn