Have colour printer but PP2003 will only print in grayscale

[rhino007]

HI everyone

I have a user who can print fine in colour in every application bar
Powerpoint 2003.

When the user comes to print, the option come up as 'Colour (Black &
White Printer) despite it being a colour printer. Even when going in
to print preview it displays as grayscale.

Every other office app prints fine and does not exhibit this
beahviour.

This would suggest its a problem with PP2003 specifically, but why
does only powerpoint think the printer can only print in black &
white???

Stumped - any help would be greatly appreciated.

Ryan

 

[John Wilson]

What do the default settings in Tools > Options >Print say?

 

[rhino007]

They're standard settings ....

'Use the most recently used printer setting' - not set to grayscale
basically .....


Stumped ....