Having problems using contact list from Outlook to Fax

[Duke]

I am having a problem using the fax numbers from the contact list in
Outlook 2003.

I am printing to the fax from Word.

When I pick the fax number(s) from the contact list it includes the
parentheses and also the XP fax program does not add a one for long
distance and does not recognize the parentheses. I have had to go in
after choosing the number from the contacts and remove the parentheses
and add the one. This is a collosal waste. What am I doing wrong.
Outlook put the parentheses in I did not. Help it's drivn me nuts.

J disko PDX

 

[Hal Hostetler [MVP S/U]]

You need to use Canonical (International) format for dialing rules to work:

http://support.microsoft.com/?kbid=318575
Dialing Rules May Not Be Applied to Tools Such as Fax
http://support.microsoft.com/?kbid=247192
You Must Enter Telephone Numbers in Canonical Form in Order to Use Dialing
Rules
http://www.slipstick.com/config/olphone.htm
Microsoft Outlook Phone Numbers

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
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