Headers being squashed together when printing

[cambo]

Hi, I have a staff member who is recently experiencing an issue with Word.
She showed me the issue: She can open any document fine, but when she goes to
print the document, after pressing 'print', all of the sub-headers text is
squashed together into an unreadable mess. It also prints out like this.

I'm assuming this may have someting to do with the print driver? Although it
is strange that this is only happening to the sub-headers. All other text in
the document is fine, even text that uses the same font. After trying to
print the first document, all documents opened after that have the same
issue, even without trying to print them.

Has anyone experienced this before or would be able to suggest what could
fix this issue?

Thankyou in advance.

 

[Bob Buckland ?:-\)]

Hi Cambo,

What version of Word? I'm assuming from your description that she's printing in outline view? There have been a couple of issues
with that in Word 2007.

Is the issue printer brand/model/version specific?
Is it document specific?


=============
Hi, I have a staff member who is recently experiencing an issue with Word.
She showed me the issue: She can open any document fine, but when she goes to
print the document, after pressing 'print', all of the sub-headers text is
squashed together into an unreadable mess. It also prints out like this.

I'm assuming this may have someting to do with the print driver? Although it
is strange that this is only happening to the sub-headers. All other text in
the document is fine, even text that uses the same font. After trying to
print the first document, all documents opened after that have the same
issue, even without trying to print them.

Has anyone experienced this before or would be able to suggest what could
fix this issue?

Thankyou in advance.<<
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[cambo]

Hi Bob, thanks for your reply.

Currently we are running XP SP2, Office 2003.

The issue is not document specific, but it could be printer specific. I've
got a few things that I'm going to try later on today, I'll let you know how
it goes.

Cheers,
Cam