HELP: Contacts not showing when writing email Outlook 2003

[Alex Malvadisco]

Hi,
I have Win XP Pro with Outlook 2003 (ver. 11.5608.5703)

When I try to write an email, Outlook is not "looking" to my contacts... I
also try to press the TO: or CC: button to select a contact, but nothing is
there.. it is empty.

Now, as I could read from the group, it has something to do with the
"Outlook Address Book"... so I selected the CONTACTS, right click on it and
selected Properties... then Outlook Address Book to see if it's linked and
where.... but the "Show this folder as an e-mail Address Book" is dimmed
grey and I can't select anything...

How can I restore this ?

I have to say that this happened after reinstalling my system after
formating it, and after copying my backup OUTLOOK.PST file to the new
configuration

Everything else, works perfectly.

Thanks for your time and help

 

[Russ Valentine [MVP-Outlook]]

You need to add the Outlook Address Book Service to your Profile.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

 

[Alex Malvadisco]

Hi, thanks for the tip...
BUT.. following all the steps, I get stucked here:

1.. On the File menu, point to Folder, and then click Properties for your
folder name.
2.. On the Outlook Address Book tab, click to select Show this folder as
an e-mail address book, type a descriptive name, and then click OK.
The "Show this folder as an email address" option is dimmed, and I can't
select it !

Any help ?
Thanks !
Alex

You need to add the Outlook Address Book Service to your Profile.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]

Hi,
I have Win XP Pro with Outlook 2003 (ver. 11.5608.5703)

When I try to write an email, Outlook is not "looking" to my contacts... I
also try to press the TO: or CC: button to select a contact, but nothing is
there.. it is empty.

Now, as I could read from the group, it has something to do with the
"Outlook Address Book"... so I selected the CONTACTS, right click on it and
selected Properties... then Outlook Address Book to see if it's linked and
where.... but the "Show this folder as an e-mail Address Book" is dimmed
grey and I can't select anything...

How can I restore this ?

I have to say that this happened after reinstalling my system after
formating it, and after copying my backup OUTLOOK.PST file to the new
configuration

Everything else, works perfectly.

Thanks for your time and help

 

[Russ Valentine [MVP-Outlook]]

Then you have not yet completed the section entitled "How to Install the
Outlook Address Book Service"
Do that first.
--
Russ Valentine
[MVP-Outlook]

Hi, thanks for the tip...
BUT.. following all the steps, I get stucked here:

1.. On the File menu, point to Folder, and then click Properties for your
folder name.
2.. On the Outlook Address Book tab, click to select Show this folder as
an e-mail address book, type a descriptive name, and then click OK.
The "Show this folder as an email address" option is dimmed, and I can't
select it !

Any help ?
Thanks !
Alex

You need to add the Outlook Address Book Service to your Profile.

http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]

Hi,
I have Win XP Pro with Outlook 2003 (ver. 11.5608.5703)

When I try to write an email, Outlook is not "looking" to my

contacts...

I nothing
is it
and

 

[Alex Malvadisco]

Hi !
Ok.. I know what happen.. this might help other too...
I DID have a book installed !! but I had to remove it then install again !!
now it works.. but it's strange.. anyway...
Thanks so much Russ for your help
Alex

Then you have not yet completed the section entitled "How to Install the
Outlook Address Book Service"
Do that first.
--
Russ Valentine
[MVP-Outlook]

Hi, thanks for the tip...
BUT.. following all the steps, I get stucked here:

1.. On the File menu, point to Folder, and then click Properties for your
folder name.
2.. On the Outlook Address Book tab, click to select Show this folder as
an e-mail address book, type a descriptive name, and then click OK.
The "Show this folder as an email address" option is dimmed, and I can't
select it !

Any help ?
Thanks !
Alex

http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Hi,
I have Win XP Pro with Outlook 2003 (ver. 11.5608.5703)

When I try to write an email, Outlook is not "looking" to my

contacts...

I
also try to press the TO: or CC: button to select a contact, but nothing
is
there.. it is empty.

Now, as I could read from the group, it has something to do with the
"Outlook Address Book"... so I selected the CONTACTS, right click on it
and
selected Properties... then Outlook Address Book to see if it's

linked
and

where.... but the "Show this folder as an e-mail Address Book" is dimmed
grey and I can't select anything...

How can I restore this ?

I have to say that this happened after reinstalling my system after
formating it, and after copying my backup OUTLOOK.PST file to the new
configuration

Everything else, works perfectly.

Thanks for your time and help