HELP -Files won't open

[clintonph]

If I click on a doc file within a folder the Word programme opens but the
file doesn't.

If I open the Word programme first them open the doc file all is OK.

All other Office flies work as should (Excel, powerpoint and access).

I have tried reinstalling Word but still have the problem
Help please!!!!!!

 

[Terry Farrell]

It sounds like you have an incompatible legacy third party add-in. Remove
any add-ins and see if that resolves the problem: then add them back one at
a time until you find the culprit.

See how to find add-ins

http://www.word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm

http://office.microsoft.com/en-us/assistance/HA011514521033.aspx

 

[clintonph]

Thanks Terry problem sorted.
Once again thank you

 

[Terry Farrell]

Your welcome.

Terry

Thanks Terry problem sorted.
Once again thank you