HELP I can't figure out how to access my site

[sole elements Spa Care]

Hello All,

I am new to designing websites through microsoft and I am happy to announce
with me launching my own business this year I found microsoft to be of great
service in meeting my small business needs.

My problem is I have no clue how to access my website now that I have it in
the process of being built. I need to finish it up and well it just isn't
possible at this point because I can't access it on the design end.

Can someone please help me as soon as possible?

Thank you so very much in advance!

 

[Don Schmidt]

I'm guessing you are trying to upload your website files to the server.
Contact your Internet Provider; they can be an immense help.

 

[sole elements Spa Care]

actually I can view it via the web, the bad part is so can others and they
can see all of the things that are unfinished.. ACK!

Now the most ignorant part of all on my end is the fact that I cannot
remember the email address that was provided during the time that I launched
the site so now I can't even log in to that account. I sooo am making myself
nuts right now.

Does anyone know if there is someone I can contact about retrieving my
information? I don't even have phone numbers or a clue where to begin
looking.

Thank you Dan for responding previously so quickly. I hope you are having a
wonderful weekend!
--
Rachel T
Owner/Creator of Sole Elements Spa

I'm guessing you are trying to upload your website files to the server.
Contact your Internet Provider; they can be an immense help.

 

[Don Schmidt]

Rachel,

You will receive additional help from the folks here if you post your
website address and post the Publisher version you are using to create the
website.
BTW how did you upload your site files? "Publish to web?" or did you use a
File Transfer Program (usually referred to as FTP)?

--
Don
Vancouver, USA

actually I can view it via the web, the bad part is so can others and they
can see all of the things that are unfinished.. ACK!

Now the most ignorant part of all on my end is the fact that I cannot
remember the email address that was provided during the time that I
launched
the site so now I can't even log in to that account. I sooo am making
myself
nuts right now.

Does anyone know if there is someone I can contact about retrieving my
information? I don't even have phone numbers or a clue where to begin
looking.

Thank you Dan for responding previously so quickly. I hope you are having
a
wonderful weekend!

 

[sole elements Spa Care]

Hi Don,

Unfortunately I tried to reply only to get an error message so please
forgive me if it happens to post twice.

I am not sure which version of Publisher I am using. All I know is that I
signed up for the 19.95 version of Microsoft Office for small businesses and
I have been working from the templates and such provided to build my site. I
have only added my photos from my hard drive to it.

I did not save my site to any disc or my hard drive as I went along as I did
not realize I needed to.

I am thinking I may just need to cancel the site I currently have and try to
rebuild it again. UGH.. The website I am refering to is www.soleelements.net

Thank you for trying to help me. I am so sorry to be so ignorant on this
topic.

 

[Don Schmidt]

Your website looks very good for a first time. I suspect you didn't use any
version of Publisher but rather Microsoft's new Live site application. I
think it is on a Microsoft server.

Stand by for others to respond who are more familiar about Live than I.

 

[DavidF]

You are correct Don. Here is the sign-in information from the FAQ page:

Signing in to your subscription:

After I've signed up, how do I get into my new account?
Just go to www.officelive.com and click the Sign in icon in the upper-right
area of the page. The e-mail address you entered during the sign-up process
appears, and you will be prompted for your password. After you've entered
that, you'll enter your Microsoft Office Live Small Business home; from here
you can add users to your subscription, check e-mail, design your Web site,
and more. This is your gateway to all of the features included in your
subscription. You can also add the sign-in page to your list of Favorites in
your browser.

http://office.microsoft.com/en-us/officelive/FX101955581033.aspx#9

DavidF

 

[Don Schmidt]

Thanks, David.

There you go Rachel.

 

[sole elements Spa Care]

Um has anyone told you all they love you today??

I love love love you all for the help you have provided.. I figured it out!!
yay.. Okay off not to tweak my account and get it set up and ready for
orders!!!

Have a wonderful week all and thank you so very much for your time and
efforts at trying to help me figure this all out. You ROCK!