Help installing required updates to Office 2003 Pro

[Pete Moss]

I just installed Office 2003 Professional on a Windows 2000 Pro PC. My
Windows 2000 Pro installation is completely up to date with service
packs and updates. I am attempting to get Office 2003 completely up to
date by installing the required updates. When I click help, about,
check for updates, several required updates are available. When I try
to install the updates, it asks me for the location of DATA2.msi or
MSBCM.msi. I have searched for the files and they do not exist on my
hard drive. I get this problem whether I try to install the updates as
a group, or individually. The updates will not install without these
missing files.

How do I proceed to install the required updates?

 

[Susan Ramlet]

Hi, Pete,

The installer is looking for previous products that are still seen as being
installed. The Office Updates use the Windows Installer data to see what
Office
programs are installed and require patching. Check the Windows Control
Panel's Add/Remove Programs applet to see what else is installed, even from
a previous version. Or FrontPage, Publisher, Project or the like. Either
uninstall the programs you no longer use, or insert their CD when prompted
by the update.

This may provide more information:

325089 - OFFXP: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;325089

 

[Susan Ramlet]

Hi, Pete,

The installer is looking for previous products that are still seen as being
installed. The Office Updates use the Windows Installer data to see what
Office
programs are installed and require patching. Check the Windows Control
Panel's Add/Remove Programs applet to see what else is installed, even from
a previous version. Or FrontPage, Publisher, Project or the like. Either
uninstall the programs you no longer use, or insert their CD when prompted
by the update.

This may provide more information:

325089 - OFFXP: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;325089

 

[Susan Ramlet]

Hi, Pete,

The installer is looking for previous products that are still seen as being
installed. The Office Updates use the Windows Installer data to see what
Office
programs are installed and require patching. Check the Windows Control
Panel's Add/Remove Programs applet to see what else is installed, even from
a previous version. Or FrontPage, Publisher, Project or the like. Either
uninstall the programs you no longer use, or insert their CD when prompted
by the update.

This may provide more information:

325089 - OFFXP: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;325089

 

[Susan Ramlet]

Hi, Pete,

The installer is looking for previous products that are still seen as being
installed. The Office Updates use the Windows Installer data to see what
Office
programs are installed and require patching. Check the Windows Control
Panel's Add/Remove Programs applet to see what else is installed, even from
a previous version. Or FrontPage, Publisher, Project or the like. Either
uninstall the programs you no longer use, or insert their CD when prompted
by the update.

This may provide more information:

325089 - OFFXP: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;325089

 

[Susan Ramlet]

Hi, Pete,

The installer is looking for previous products that are still seen as being
installed. The Office Updates use the Windows Installer data to see what
Office
programs are installed and require patching. Check the Windows Control
Panel's Add/Remove Programs applet to see what else is installed, even from
a previous version. Or FrontPage, Publisher, Project or the like. Either
uninstall the programs you no longer use, or insert their CD when prompted
by the update.

This may provide more information:

325089 - OFFXP: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;325089

 

[Susan Ramlet]

Hi, Pete,

The installer is looking for previous products that are still seen as being
installed. The Office Updates use the Windows Installer data to see what
Office
programs are installed and require patching. Check the Windows Control
Panel's Add/Remove Programs applet to see what else is installed, even from
a previous version. Or FrontPage, Publisher, Project or the like. Either
uninstall the programs you no longer use, or insert their CD when prompted
by the update.

This may provide more information:

325089 - OFFXP: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;325089

 

[Susan Ramlet]

Hi, Pete,

The installer is looking for previous products that are still seen as being
installed. The Office Updates use the Windows Installer data to see what
Office
programs are installed and require patching. Check the Windows Control
Panel's Add/Remove Programs applet to see what else is installed, even from
a previous version. Or FrontPage, Publisher, Project or the like. Either
uninstall the programs you no longer use, or insert their CD when prompted
by the update.

This may provide more information:

325089 - OFFXP: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;325089

 

[Susan Ramlet]

Hi, Pete,

The installer is looking for previous products that are still seen as being
installed. The Office Updates use the Windows Installer data to see what
Office
programs are installed and require patching. Check the Windows Control
Panel's Add/Remove Programs applet to see what else is installed, even from
a previous version. Or FrontPage, Publisher, Project or the like. Either
uninstall the programs you no longer use, or insert their CD when prompted
by the update.

This may provide more information:

325089 - OFFXP: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;325089

 

[Susan Ramlet]

Hi, Pete,

The installer is looking for previous products that are still seen as being
installed. The Office Updates use the Windows Installer data to see what
Office
programs are installed and require patching. Check the Windows Control
Panel's Add/Remove Programs applet to see what else is installed, even from
a previous version. Or FrontPage, Publisher, Project or the like. Either
uninstall the programs you no longer use, or insert their CD when prompted
by the update.

This may provide more information:

325089 - OFFXP: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;325089