Help! Outlook 2003 Issue

A

Angie S.

I use Outlook to send/recieve/mange email from my gmail account. I've been
doing this sucessfully for nearly two years. Today it was also working fine
until about an hour ago and now I get a message that says "Unable to display
the folder. Microsoft Outlook cound not access the specified folder
location."
This happens when I try to access either my Inbox or Calendar but other
folders as well as Tasks and Journal seem to be fine.

When it tries to send/receive, I get a pop up window with this message:
Task 'pop.gmail.com - Receiving' reported error (0x80040600) : 'Unknown
Error 0x80040600'

I have closed Outlook and restarted it as well as rebooking my computer.
Neither helped.

Any advice? I'm not an advanced user as I don't know how to troubleshoot
this problem.

Thanks!
 
M

Milly Staples [MVP - Outlook]

Have you tried running Detect and Repair? How about scanpst.exe?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Angie S. asked:

| I use Outlook to send/recieve/mange email from my gmail account.
| I've been doing this sucessfully for nearly two years. Today it was
| also working fine until about an hour ago and now I get a message
| that says "Unable to display the folder. Microsoft Outlook cound not
| access the specified folder location."
| This happens when I try to access either my Inbox or Calendar but
| other folders as well as Tasks and Journal seem to be fine.
|
| When it tries to send/receive, I get a pop up window with this
| message: Task 'pop.gmail.com - Receiving' reported error (0x80040600)
| : 'Unknown Error 0x80040600'
|
| I have closed Outlook and restarted it as well as rebooking my
| computer. Neither helped.
|
| Any advice? I'm not an advanced user as I don't know how to
| troubleshoot this problem.
|
| Thanks!
 
A

Angie S.

I figured out how to run scanpst.exe and it worked. Thank you!

Angie S. said:
No - I don't know how to do either of those things.

Milly Staples said:
Have you tried running Detect and Repair? How about scanpst.exe?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Angie S. asked:

| I use Outlook to send/recieve/mange email from my gmail account.
| I've been doing this sucessfully for nearly two years. Today it was
| also working fine until about an hour ago and now I get a message
| that says "Unable to display the folder. Microsoft Outlook cound not
| access the specified folder location."
| This happens when I try to access either my Inbox or Calendar but
| other folders as well as Tasks and Journal seem to be fine.
|
| When it tries to send/receive, I get a pop up window with this
| message: Task 'pop.gmail.com - Receiving' reported error (0x80040600)
| : 'Unknown Error 0x80040600'
|
| I have closed Outlook and restarted it as well as rebooking my
| computer. Neither helped.
|
| Any advice? I'm not an advanced user as I don't know how to
| troubleshoot this problem.
|
| Thanks!
 
M

Milly Staples [MVP - Outlook]

Help->Detect and Repait.

Scanpst.exe - Start->All Program->System Tools->Inbox Repair Tool.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Angie S. asked:

| No - I don't know how to do either of those things.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you tried running Detect and Repair? How about scanpst.exe?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| ALWAYS post your Outlook version.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, Angie S. asked:
||
||| I use Outlook to send/recieve/mange email from my gmail account.
||| I've been doing this sucessfully for nearly two years. Today it was
||| also working fine until about an hour ago and now I get a message
||| that says "Unable to display the folder. Microsoft Outlook cound
||| not access the specified folder location."
||| This happens when I try to access either my Inbox or Calendar but
||| other folders as well as Tasks and Journal seem to be fine.
|||
||| When it tries to send/receive, I get a pop up window with this
||| message: Task 'pop.gmail.com - Receiving' reported error
||| (0x80040600)
|||| 'Unknown Error 0x80040600'
|||
||| I have closed Outlook and restarted it as well as rebooking my
||| computer. Neither helped.
|||
||| Any advice? I'm not an advanced user as I don't know how to
||| troubleshoot this problem.
|||
||| Thanks!
 

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