M
Mike
Hi,
I have a situation in our office which I'm sure is pretty standard. It goes
like this:
Secretary composes a new email message, fills in the To: fields and puts
bosses name in From: field, then saves the message to her drafts folder.
Secretary then moves the message from her drafts to her bosses drafts folder.
Boss then checks the email and hits the Send button. Boss gets "operation
failed" message appear.
If you check 'Options' for that message you see the 'save sent messages to'
set to Unknown. If you browse to the bosses sent items folder then try to
send the message it goes through correctly.
Is there a way to prevent this from happening. Apparently, this was working
fine for sometime so I'm not sure what's changed. The secretary was using
Word as the email editor but this has been turned off now and the problem
still persists.
Any ideas?
Regards
Michael.
I have a situation in our office which I'm sure is pretty standard. It goes
like this:
Secretary composes a new email message, fills in the To: fields and puts
bosses name in From: field, then saves the message to her drafts folder.
Secretary then moves the message from her drafts to her bosses drafts folder.
Boss then checks the email and hits the Send button. Boss gets "operation
failed" message appear.
If you check 'Options' for that message you see the 'save sent messages to'
set to Unknown. If you browse to the bosses sent items folder then try to
send the message it goes through correctly.
Is there a way to prevent this from happening. Apparently, this was working
fine for sometime so I'm not sure what's changed. The secretary was using
Word as the email editor but this has been turned off now and the problem
still persists.
Any ideas?
Regards
Michael.