Help Please!

J

jmwad3

My Office CD was stolen with my daughter's laptop. I need to do a newsletter
in Word and it shows the newsletter but says that macros are not enabled. To
do that it always ends up with inserting the CD, which I don't have. Today,
I tried to do some of the patches from the website, but it ended up asking
for the CD also. Isn't there anything I can do? I paid $500.00 for that
stupid thing years ago and now that I'm retired can't do what I need to. I
am NOT a computer whiz, so any suggestions would be so greatly appreciated.
I did register the Office purchase when I bought it, but I can't seem to find
any support for that on the website. Am I missing something? Thanks to
anyone who can help me!!!!!
 
T

Tom [Pepper] Willett

How to replace lost, broken, or missing Microsoft software or hardware
http://support.microsoft.com/kb/326246

: My Office CD was stolen with my daughter's laptop. I need to do a
newsletter
: in Word and it shows the newsletter but says that macros are not enabled.
To
: do that it always ends up with inserting the CD, which I don't have.
Today,
: I tried to do some of the patches from the website, but it ended up asking
: for the CD also. Isn't there anything I can do? I paid $500.00 for that
: stupid thing years ago and now that I'm retired can't do what I need to.
I
: am NOT a computer whiz, so any suggestions would be so greatly
appreciated.
: I did register the Office purchase when I bought it, but I can't seem to
find
: any support for that on the website. Am I missing something? Thanks to
: anyone who can help me!!!!!
 
C

Carey Frisch [MVP]

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/kb/326246/en-gb


--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance

---------------------------------------------------------------

:

My Office CD was stolen with my daughter's laptop. I need to do a newsletter
in Word and it shows the newsletter but says that macros are not enabled. To
do that it always ends up with inserting the CD, which I don't have. Today,
I tried to do some of the patches from the website, but it ended up asking
for the CD also. Isn't there anything I can do? I paid $500.00 for that
stupid thing years ago and now that I'm retired can't do what I need to. I
am NOT a computer whiz, so any suggestions would be so greatly appreciated.
I did register the Office purchase when I bought it, but I can't seem to find
any support for that on the website. Am I missing something? Thanks to
anyone who can help me!!!!!
 
J

JoAnn Paules

In addition to the link that Tom and Carey gave you, contact your
homeowner's insurance carrier. You should be able to recoup some of your
losses.
 
J

jmwad3

Just wanted to let you all know that I followed the thread and called as it
suggested as I had the needed documentation for replacement; however they
will not replace anything, because it is too old and they said they don't
have any, any longer. I wish I knew someone with a Office 2000 CD so I could
just borrow it for awhile. The guy on the phone said that I'd have to
purchase something and they wouldn't even give me a discount, even though I
had registered this, etc. Pretty frustrating. Thanks for trying to help me
anyway!
 
G

Gordon

jmwad3 said:
Just wanted to let you all know that I followed the thread and called as
it
suggested as I had the needed documentation for replacement; however they
will not replace anything, because it is too old and they said they don't
have any, any longer. I wish I knew someone with a Office 2000 CD so I
could
just borrow it for awhile. The guy on the phone said that I'd have to
purchase something and they wouldn't even give me a discount, even though
I
had registered this, etc. Pretty frustrating. Thanks for trying to help
me
anyway!
Click to expand...

If it's been stolen, claim on your Insurance for a new replacement.
 
J

jmwad3

Thanks, I'll look into it. I think that the deductible is about 500.00 so I
don't think it would help. It was in the car and they smashed the window and
grabbed a laptop with it in the case. At that time, we didn't realize that
CD was in there until we couldn't find it and realized it had to have been.
I think it may be too late, too, because that happened in about 2002.
 
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