Help Required - Outlook 2003

A

Anand N [MVP]

Hi,

Whenever I open Outlook 2003, I am getting a dialog box which displays the
following message:

Microsoft Office Outlook has encountered a problem and needs to close. We
are sorry for the inconvenience

When I click Debug it displays a message box with the following error
message

"The instruction at "0x3007e993" referenced memory at "0x0000000:. The
memory could not be read"

When I click No it Visual Studio JIT debugger pops up.

I uninstalled and installed several times but still the problem persists.

Is there any regsitry entry that I've to modify/delete?

Regards,
Anand N
Microsoft MVP


--
Regards,
Anand N
Microsoft MVP
www.learnXpress.com
www.learnXpress.com/forums
 
N

neo [mvp outlook]

Try creating a new mail profile via the mail applet in the control panel.
(don't copy the existing one since the location of memory indicates a
possible registry corruption in regards to the mail account definition.)

If the new profile doesn't solve it, can you send me the bucket number (look
in your event logs). I might be able to run this by someone in MS to see
what is up.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top