Help: upgrade to Office XP SP3 causing: "A program is trying to access e-mail addresses...." alerts

D

Dab

Hi:

I'm hoping that someone can help with this.

After installing Office XP Service Pack 3, several users in the office are
receiving the: "A program is trying to access e-mail addresses...." alerts
every time an email is sent, . Anyone know what's causing this.

The folks experiencing this are running Office XP, on WinXP pro, connected
to an Exchange server

Thanks for any advice.
 
D

Diane Poremsky [MVP]

Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.

http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
applications known to trigger the warning.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
D

Dab

Hi Diane:

Thanks for the prompt response.

I don't think that this is a result of third party vendor software. I
should have mentioned out that the alert is popping up whenever a message is
sent from within Outlook, not when another application (such as hotsync) is
accessing Outlook.

--
Dab

Cut off: yourhead to respond

Diane Poremsky said:
Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.

http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
applications known to trigger the warning.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Dab said:
Hi:

I'm hoping that someone can help with this.

After installing Office XP Service Pack 3, several users in the office
are receiving the: "A program is trying to access e-mail addresses...."
alerts every time an email is sent, . Anyone know what's causing this.

The folks experiencing this are running Office XP, on WinXP pro,
connected to an Exchange server

Thanks for any advice.
 
D

Dab

Hi again Diane:

I see there was some MSWord stuff mentioned in the slapstick piece. I'll
pursue that.

Thanks for your help.

--
Dab

Cut off: yourhead to respond

Dab said:
Hi Diane:

Thanks for the prompt response.

I don't think that this is a result of third party vendor software. I
should have mentioned out that the alert is popping up whenever a message
is sent from within Outlook, not when another application (such as
hotsync) is accessing Outlook.

--
Dab

Cut off: yourhead to respond

Diane Poremsky said:
Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3,
if not you'll need to contact the vendor for a newer version.

http://www.slipstick.com/outlook/ol2002sp3.htm#problems has a list of
applications known to trigger the warning.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Dab said:
Hi:

I'm hoping that someone can help with this.

After installing Office XP Service Pack 3, several users in the office
are receiving the: "A program is trying to access e-mail addresses...."
alerts every time an email is sent, . Anyone know what's causing this.

The folks experiencing this are running Office XP, on WinXP pro,
connected to an Exchange server

Thanks for any advice.
 
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