help w/ connecting to internet

V

Vicki

I recently received a Dell Inspiron 5100 laptop. Since I
only have a dial-up connection and I want to use this in a
room where there is no telephone jack, I needed a long
phone cord to connect the laptop to the phone jack. I
attached the 50' cord to the laptop last week and all went
fine connecting to the Internet. However, I cannot seem
to make the connection again. I enter the password and it
dials (pulse!), and the box says "connected to remote
computer", then "verifying name and password", then
finally "unable to establish a connection". I thought
that it may be the length of the cord, so I used the cord
that the laptop came with. Same result. Then I moved to
another phone jack in another room. No luck again. Then,
to make certain that it wasn't my ISP, I turned on my
desktop computer and easily accessed the internet using
the same info (dial-up number, etc.). Can anyone tell me
what may be the problem with connecting my laptop to the
internet? As I said before, I did it last week and it
connected witout a problem (same settings, etc.). As I am
quite new to this, could anyone please help? Thanks!
 

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