HELP!

A

Angela_D.

Hello, I am having a lot of trouble using Access because it does not allow me
to do my work. This message keeps popping up: "MS Access has encountered a
problem and needs to close. We are sorry for
the inconvenience." Then it asks me if I want to repot this error. I need
to do a project for a class but I can't seem to do anything. I tried
defragmenting my computer and scanning for viruses but it still doesn't work.
What could be the problem? Pls I need HELP???? Thank you.
(I have OFFICE XP and Windows XP)
 
W

Wayne Morgan

Does it do this if you open Access without opening a database? If not, does
it do this with only one database or all of them? Have you tried a repair
install of Office? Have you gone to Office Update and Windows Update to get
the latest patches for Office, Windows, and Jet? Have you emptied you
%temp%, %tmp%, and %windir%\temp folders? Have you run a SpyWare check?

http://windowsupdate.microsoft.com
http://office.microsoft.com/en-us/officeupdate/default.aspx and click on
Check for Updates.
 
A

Allen Browne

You have not told us at which point the crash happens.

The first thing to do is to uncheck the boxes under:
Tools | Options | General | Name AutoCorrect.
Explanation of why:
http://members.iinet.net.au/~allenbrowne/bug-03.html
Then compact the database:
Tools | Database Utilities | Compact


If the crashes happen when you try to use a form that has a subform, open
the subform in design view, and add a text box for the foreign key field
(i.e. the one named in the LinkChildFields property of the subform control).

Then decompile a copy of the database by entering something like this at the
command prompt while Access is not running. It is all one line, and include
the quotes:
"c:\Program Files\Microsoft office\office\msaccess.exe" /decompile
"c:\MyPath\MyDatabase.mdb"


The other thing that's crucial is to download the service packs for Office
XP and also SP8 for JET 4. These are available from
http://support.microsoft.com, in the Downloads section.

For further suggestions, see:
Recovering from Corruption
at:
http://members.iinet.net.au/~allenbrowne/ser-47.html
 
A

Angela_D.

Hi Wayne, thanks for your message! It gives me that message only when I open
a database. Any database! As soon as a database is open and I try to
write/change something in the database the message appears. I installed the
latest updates yesterday. How do you do a repair install of Office? {Sorry
I'm bad at computers:) } I have deleted all my temporary files and a lot of
tmp files. I ran an online spyware check and the parasites were removed.
Angela
 
W

Wayne Morgan

To do a repair install you have two options. 1) In Access go to Help|Detect
and Repair... 2) In Control Panel, go to Add/Remove programs, click on
Microsoft Office.... and click the Change button. In the dialog box that
appears, choose Reinstall or Repair.
 
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