Highlighting Disappears!

[jackibar]

In Word 2007 when I use the "highlight" feature to highlight text, once I
close the document and reopen it, the highlighting is gone! Sometimes little
stray bits of highlighting will still be there, but for the most part, it's
gone. I spent hours on a document highlighting the key points and now it's
gone! Is this a bug or am I missing something?! Thanks so much for any help!

 

[Terry Farrell]

You are highlighting using the highlighting tool? Do other edits get saved
correctly? Are you using Print Preview? Is this the same for any document?

 

[jackibar]

Yes, the highlighting tool. As far as I can tell, all other edits are saved
just fine. I am not using Print Preview. At this point all I have done is
entered text and used the highlighting tool to highlight important points - I
have not tried printing yet. Just reading from the screen. I can save the
document and the highlighting stays intact. But if I close the document and
reopen it, the highlighting is gone. I've tried this even with 1-page
documents and it happens there, too. Thanks so much for any help!

 

[Suzanne S. Barnhill]

Is Highlight checked on the View tab of Tools | Options?

 

[jackibar]

Hi, Suzanne... I have looked and looked and can't seem to find the option
you're referring to... I'm in Word 2007. Across the top, all I can see is:
Home - Insert - Page Layout - References - Mailings - Review - View. I tried
clicking on "View" and I get "print layout" - "full screen reading".... and
many other things - but nothing about "Highlight" or anything that seems to
be what you're talking about. How exactly do I get to "Tools l Options"?
Thanks so much... This is probably my problem...!

 

[Bob Buckland ?:-\)]

hi Jack,

In Word 2007 the highlighter settings are in
Office Button=>Word Options=>Display=>Page display options
(Alt, T, O, D) or (Alt, F, I, D)

=============
Hi, Suzanne... I have looked and looked and can't seem to find the option
you're referring to... I'm in Word 2007. Across the top, all I can see is:
Home - Insert - Page Layout - References - Mailings - Review - View. I tried
clicking on "View" and I get "print layout" - "full screen reading".... and
many other things - but nothing about "Highlight" or anything that seems to
be what you're talking about. How exactly do I get to "Tools l Options"?
Thanks so much... This is probably my problem...! >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[jackibar]

Thanks so much, Bob! - Okay - yes, this option IS turned on... Like I said
it's not that ALL the highlighting is disappearing - just most of it! Every
so often I'll see like half a word still highlighted or half a sentence - but
it's not keeping the highlighting as I entered it... which kind of defeats
the purpose!! If anyone knows what the problem could be and how I can fix
it, I would sure appreciate it!!

 

[Terry Farrell]

This sounds more like a graphics or printer driver issue. Check that you
have the latest updates for both these and then reinstall them. If that
doesn't resolve it, try using a different printer driver set as Windows
default and test again.

Terry

 

[Bob Buckland ?:-\)]

Hi Jack,

Please followup on Terry's suggestion to see if there is a newer graphics card driver available from the card maker's site. It's
not uncommon for a new version of Word to torture test graphics card drivers <g>.

Also check that you aren't using tracked changes in Word. If you are it would be possible for the highlighting to not appear based
on the
Display mode [view choice ]in
Review=>Tracking

===========
Thanks so much, Bob! - Okay - yes, this option IS turned on... Like I said
it's not that ALL the highlighting is disappearing - just most of it! Every
so often I'll see like half a word still highlighted or half a sentence - but
it's not keeping the highlighting as I entered it... which kind of defeats
the purpose!! If anyone knows what the problem could be and how I can fix
it, I would sure appreciate it!! >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*