How can I fix error 553

C

Chung

I can't deliver some of my emails to certain people, but I can receive their
email. Everytime I send I get an error:

Your message did not reach some or all of the intended recipients.

Subject: FW: hey
Sent: 7/29/2008 2:44 PM

The following recipient(s) could not be reached:

'[email protected]' on 7/29/2008 2:44 PM
553 sorry, mail to that recipient is not accepted (#5.7.1)

How can I fix this problem(error 553)

Thanks
 
V

VanguardLH

Chung said:
I can't deliver some of my emails to certain people, but I can receive their
email. Everytime I send I get an error:

Your message did not reach some or all of the intended recipients.

Subject: FW: hey
Sent: 7/29/2008 2:44 PM

The following recipient(s) could not be reached:

'[email protected]' on 7/29/2008 2:44 PM
553 sorry, mail to that recipient is not accepted (#5.7.1)

How can I fix this problem(error 553)

Thanks
Click to expand...

Maybe those recipients used up all their disk quota for their account by
accumulating every scrap of e-mail and never cleaning out the junk to
free up some disk space.

Maybe they left the account defined but disabled it because they don't
actually use it (and they are sending from a different account and only
pretending to use that account). Or maybe they are using its as a
send-only account.

You can't do anything to fix their account.
 
V

Vincent

i'm having the same problem with a lot of different e-mail accounts,
including gmail and aol domains.

the answer can't be disk quota, the user not using it, or send-only because
i know the one gmail account is used all the time.

this only happened to me since i got office 2007. any ideas?
 
N

N. Miller

"VanguardLH" wrote:
Click to expand...
i'm having the same problem with a lot of different e-mail accounts,
including gmail and aol domains.

the answer can't be disk quota, the user not using it, or send-only because
i know the one gmail account is used all the time.

this only happened to me since i got office 2007. any ideas?
Click to expand...

If your provider is sending you bounces with the '553' error, you need to
read the verbose part of the error message to see if you can figure out why
you are getting bounces. Sometimes, not always, that verbose part holds a
clue.
 
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