Elsie said:
I have tried everything Hep suggested to scan a document. I keep getting
rthe message that that option is not installed and I re-installed Office
2007. I could do it with no problem in 2003
The more information you supply, the more useful help you will receive.
Assuming that you are using Office 2007 Tools scanning or document imaging,
try a scan. When you get the scan dialog, click on the Scanner button to
select a scanner. Click on the scanner selection down arrow. I have a HP
7100 series and the scanner selection has two selections for my HP. If you
have two selections of scanners for your HP, select the one you are not
using.
Verify that you have the latest drivers installed for your HP.
Don