How can I keep the Country/Region field blank?

O

Owen Gray

How can I

1. Prevent Outlook from filling in the Country/Region field when I
create a contact?

2. Efficiently remove the contents of the Country/Region field from
existing contacts (other than editing them one-by-one)?


The reason for my question is that when a contact has something in the
Country/Region field, Word will not obey the AddressLayout when the Insert
Address button in the Envelopes and Labels dialog box is used to insert an
address in an envelope. If the Country/Region field is blank, it works fine.
So I would like my contacts to have blank Country/Region fields.

Owen
 
O

Owen Gray

Russ -

It is not the Country field that must be blank, it is the "Country/Region"
field. The instance in which that field must be blank is when you are
working in Word and you want to insert the address of an Outlook contact
into an envelope using the Insert Address button in Word's Envelopes and
Labels dialog and you want it to obey the AddressLayout that you have
entered in AutoText.

In kb292127 Microsoft admitted that "Insert Address Button Does Not Use
AddressLayout AutoText Entry" in Word 2002:

http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

This is also true in WD2003, as I discovered when I "upgraded" from Office
2000 to Office 2003. It is a mystery why MS would not have fixed this bug
after discovering it several years ago, but apparently it was not worth its
while.

What the MS knowledge base article does not reveal is that the button WILL
obey the AddressLayout for Outlook contacts in which the Country/Region
field is blank (as far as I can tell, using word2003 and outlook2003 with a
97-2002 format .pst file). Having discovered this on my own, I would like to
know how to do ensure that that field is always blank, other than by
manually removing the default entry Outlook insists on putting in every new
contact I create in Oultook 2003.

Owen



Russ Valentine said:
You failed to post your Outlook version.
I know of no instances where it is necessary to have an empty Country
field as long as you configure how to insert an address correctly.
To learn about ways to control how an Address is inserted into Word from
Outlook, take a look here:

http://www.slipstick.com/contacts/insword.htm
http://support.microsoft.com/default.aspx?scid=KB;en-us;q134901


--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
How can I

1. Prevent Outlook from filling in the Country/Region field when I
create a contact?

2. Efficiently remove the contents of the Country/Region field from
existing contacts (other than editing them one-by-one)?


The reason for my question is that when a contact has something in the
Country/Region field, Word will not obey the AddressLayout when the
Insert
Address button in the Envelopes and Labels dialog box is used to insert
an
address in an envelope. If the Country/Region field is blank, it works
fine.
So I would like my contacts to have blank Country/Region fields.

Owen
 
R

Russ Valentine [MVP-Outlook]

You can't. That behavior is hard coded and varied with your Outlook version.
In later versions, the field is left blank by default.
--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
Russ -

It is not the Country field that must be blank, it is the "Country/Region"
field. The instance in which that field must be blank is when you are
working in Word and you want to insert the address of an Outlook contact
into an envelope using the Insert Address button in Word's Envelopes and
Labels dialog and you want it to obey the AddressLayout that you have
entered in AutoText.

In kb292127 Microsoft admitted that "Insert Address Button Does Not Use
AddressLayout AutoText Entry" in Word 2002:

http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

This is also true in WD2003, as I discovered when I "upgraded" from Office
2000 to Office 2003. It is a mystery why MS would not have fixed this bug
after discovering it several years ago, but apparently it was not worth
its while.

What the MS knowledge base article does not reveal is that the button WILL
obey the AddressLayout for Outlook contacts in which the Country/Region
field is blank (as far as I can tell, using word2003 and outlook2003 with
a 97-2002 format .pst file). Having discovered this on my own, I would
like to know how to do ensure that that field is always blank, other than
by manually removing the default entry Outlook insists on putting in every
new contact I create in Oultook 2003.

Owen



Russ Valentine said:
You failed to post your Outlook version.
I know of no instances where it is necessary to have an empty Country
field as long as you configure how to insert an address correctly.
To learn about ways to control how an Address is inserted into Word from
Outlook, take a look here:

http://www.slipstick.com/contacts/insword.htm
http://support.microsoft.com/default.aspx?scid=KB;en-us;q134901


--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
How can I

1. Prevent Outlook from filling in the Country/Region field when I
create a contact?

2. Efficiently remove the contents of the Country/Region field
from
existing contacts (other than editing them one-by-one)?


The reason for my question is that when a contact has something in the
Country/Region field, Word will not obey the AddressLayout when the
Insert
Address button in the Envelopes and Labels dialog box is used to insert
an
address in an envelope. If the Country/Region field is blank, it works
fine.
So I would like my contacts to have blank Country/Region fields.

Owen
 
O

Owen Gray

What later version is there than Outlook 2003?

Owen

Russ Valentine said:
You can't. That behavior is hard coded and varied with your Outlook
version. In later versions, the field is left blank by default.
--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
Russ -

It is not the Country field that must be blank, it is the
"Country/Region" field. The instance in which that field must be blank is
when you are working in Word and you want to insert the address of an
Outlook contact into an envelope using the Insert Address button in
Word's Envelopes and Labels dialog and you want it to obey the
AddressLayout that you have entered in AutoText.

In kb292127 Microsoft admitted that "Insert Address Button Does Not Use
AddressLayout AutoText Entry" in Word 2002:

http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

This is also true in WD2003, as I discovered when I "upgraded" from
Office 2000 to Office 2003. It is a mystery why MS would not have fixed
this bug after discovering it several years ago, but apparently it was
not worth its while.

What the MS knowledge base article does not reveal is that the button
WILL obey the AddressLayout for Outlook contacts in which the
Country/Region field is blank (as far as I can tell, using word2003 and
outlook2003 with a 97-2002 format .pst file). Having discovered this on
my own, I would like to know how to do ensure that that field is always
blank, other than by manually removing the default entry Outlook insists
on putting in every new contact I create in Oultook 2003.

Owen



Russ Valentine said:
You failed to post your Outlook version.
I know of no instances where it is necessary to have an empty Country
field as long as you configure how to insert an address correctly.
To learn about ways to control how an Address is inserted into Word from
Outlook, take a look here:

http://www.slipstick.com/contacts/insword.htm
http://support.microsoft.com/default.aspx?scid=KB;en-us;q134901


--
Russ Valentine
[MVP-Outlook]
How can I

1. Prevent Outlook from filling in the Country/Region field when
I
create a contact?

2. Efficiently remove the contents of the Country/Region field
from
existing contacts (other than editing them one-by-one)?


The reason for my question is that when a contact has something in the
Country/Region field, Word will not obey the AddressLayout when the
Insert
Address button in the Envelopes and Labels dialog box is used to insert
an
address in an envelope. If the Country/Region field is blank, it works
fine.
So I would like my contacts to have blank Country/Region fields.

Owen
 
R

Russ Valentine [MVP-Outlook]

None. Outlook 2003 no longer fills in Country/Region by default. That
behavior stopped the same time that Word stopped using AddressLayout. That's
why this just isn't an issue anymore. In older versions where the field was
filled in by default, you could just modify AddressLayout. Now there's no
need to.
--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
What later version is there than Outlook 2003?

Owen

Russ Valentine said:
You can't. That behavior is hard coded and varied with your Outlook
version. In later versions, the field is left blank by default.
--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
Russ -

It is not the Country field that must be blank, it is the
"Country/Region" field. The instance in which that field must be blank
is when you are working in Word and you want to insert the address of an
Outlook contact into an envelope using the Insert Address button in
Word's Envelopes and Labels dialog and you want it to obey the
AddressLayout that you have entered in AutoText.

In kb292127 Microsoft admitted that "Insert Address Button Does Not Use
AddressLayout AutoText Entry" in Word 2002:

http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

This is also true in WD2003, as I discovered when I "upgraded" from
Office 2000 to Office 2003. It is a mystery why MS would not have fixed
this bug after discovering it several years ago, but apparently it was
not worth its while.

What the MS knowledge base article does not reveal is that the button
WILL obey the AddressLayout for Outlook contacts in which the
Country/Region field is blank (as far as I can tell, using word2003 and
outlook2003 with a 97-2002 format .pst file). Having discovered this on
my own, I would like to know how to do ensure that that field is always
blank, other than by manually removing the default entry Outlook insists
on putting in every new contact I create in Oultook 2003.

Owen



You failed to post your Outlook version.
I know of no instances where it is necessary to have an empty Country
field as long as you configure how to insert an address correctly.
To learn about ways to control how an Address is inserted into Word
from Outlook, take a look here:

http://www.slipstick.com/contacts/insword.htm
http://support.microsoft.com/default.aspx?scid=KB;en-us;q134901


--
Russ Valentine
[MVP-Outlook]
How can I

1. Prevent Outlook from filling in the Country/Region field when
I
create a contact?

2. Efficiently remove the contents of the Country/Region field
from
existing contacts (other than editing them one-by-one)?


The reason for my question is that when a contact has something in the
Country/Region field, Word will not obey the AddressLayout when the
Insert
Address button in the Envelopes and Labels dialog box is used to
insert an
address in an envelope. If the Country/Region field is blank, it works
fine.
So I would like my contacts to have blank Country/Region fields.

Owen
 
O

Owen Gray

Russ -

You say "Outlook 2003 no longer fills in Country/Region by default."

My copy of Outlook 2003 is filling in the Country/Region field whenever I
create a contact. That's what it did right out of the box. That's why I
asked how I can make it stop doing that. If it does not do that by default,
there must be some way to make it stop. How do I make it stop?

Owen


Russ Valentine said:
None. Outlook 2003 no longer fills in Country/Region by default. That
behavior stopped the same time that Word stopped using AddressLayout.
That's why this just isn't an issue anymore. In older versions where the
field was filled in by default, you could just modify AddressLayout. Now
there's no need to.
--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
What later version is there than Outlook 2003?

Owen

Russ Valentine said:
You can't. That behavior is hard coded and varied with your Outlook
version. In later versions, the field is left blank by default.
--
Russ Valentine
[MVP-Outlook]
Russ -

It is not the Country field that must be blank, it is the
"Country/Region" field. The instance in which that field must be blank
is when you are working in Word and you want to insert the address of
an Outlook contact into an envelope using the Insert Address button in
Word's Envelopes and Labels dialog and you want it to obey the
AddressLayout that you have entered in AutoText.

In kb292127 Microsoft admitted that "Insert Address Button Does Not Use
AddressLayout AutoText Entry" in Word 2002:

http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

This is also true in WD2003, as I discovered when I "upgraded" from
Office 2000 to Office 2003. It is a mystery why MS would not have fixed
this bug after discovering it several years ago, but apparently it was
not worth its while.

What the MS knowledge base article does not reveal is that the button
WILL obey the AddressLayout for Outlook contacts in which the
Country/Region field is blank (as far as I can tell, using word2003 and
outlook2003 with a 97-2002 format .pst file). Having discovered this on
my own, I would like to know how to do ensure that that field is always
blank, other than by manually removing the default entry Outlook
insists on putting in every new contact I create in Oultook 2003.

Owen



You failed to post your Outlook version.
I know of no instances where it is necessary to have an empty Country
field as long as you configure how to insert an address correctly.
To learn about ways to control how an Address is inserted into Word
from Outlook, take a look here:

http://www.slipstick.com/contacts/insword.htm
http://support.microsoft.com/default.aspx?scid=KB;en-us;q134901


--
Russ Valentine
[MVP-Outlook]
How can I

1. Prevent Outlook from filling in the Country/Region field
when I
create a contact?

2. Efficiently remove the contents of the Country/Region field
from
existing contacts (other than editing them one-by-one)?


The reason for my question is that when a contact has something in
the
Country/Region field, Word will not obey the AddressLayout when the
Insert
Address button in the Envelopes and Labels dialog box is used to
insert an
address in an envelope. If the Country/Region field is blank, it
works fine.
So I would like my contacts to have blank Country/Region fields.

Owen
 
R

Russ Valentine [MVP-Outlook]

Mine doesn't. Did you install clean?
Even if yours does, I still don't understand why you don't just modify the
AddressLayout. Despite your contention, that solution works for all versions
of Word/Outlook.
--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
Russ -

You say "Outlook 2003 no longer fills in Country/Region by default."

My copy of Outlook 2003 is filling in the Country/Region field whenever I
create a contact. That's what it did right out of the box. That's why I
asked how I can make it stop doing that. If it does not do that by
default, there must be some way to make it stop. How do I make it stop?

Owen


Russ Valentine said:
None. Outlook 2003 no longer fills in Country/Region by default. That
behavior stopped the same time that Word stopped using AddressLayout.
That's why this just isn't an issue anymore. In older versions where the
field was filled in by default, you could just modify AddressLayout. Now
there's no need to.
--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
What later version is there than Outlook 2003?

Owen

You can't. That behavior is hard coded and varied with your Outlook
version. In later versions, the field is left blank by default.
--
Russ Valentine
[MVP-Outlook]
Russ -

It is not the Country field that must be blank, it is the
"Country/Region" field. The instance in which that field must be blank
is when you are working in Word and you want to insert the address of
an Outlook contact into an envelope using the Insert Address button in
Word's Envelopes and Labels dialog and you want it to obey the
AddressLayout that you have entered in AutoText.

In kb292127 Microsoft admitted that "Insert Address Button Does Not
Use AddressLayout AutoText Entry" in Word 2002:

http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

This is also true in WD2003, as I discovered when I "upgraded" from
Office 2000 to Office 2003. It is a mystery why MS would not have
fixed this bug after discovering it several years ago, but apparently
it was not worth its while.

What the MS knowledge base article does not reveal is that the button
WILL obey the AddressLayout for Outlook contacts in which the
Country/Region field is blank (as far as I can tell, using word2003
and outlook2003 with a 97-2002 format .pst file). Having discovered
this on my own, I would like to know how to do ensure that that field
is always blank, other than by manually removing the default entry
Outlook insists on putting in every new contact I create in Oultook
2003.

Owen



You failed to post your Outlook version.
I know of no instances where it is necessary to have an empty Country
field as long as you configure how to insert an address correctly.
To learn about ways to control how an Address is inserted into Word
from Outlook, take a look here:

http://www.slipstick.com/contacts/insword.htm
http://support.microsoft.com/default.aspx?scid=KB;en-us;q134901


--
Russ Valentine
[MVP-Outlook]
How can I

1. Prevent Outlook from filling in the Country/Region field
when I
create a contact?

2. Efficiently remove the contents of the Country/Region field
from
existing contacts (other than editing them one-by-one)?


The reason for my question is that when a contact has something in
the
Country/Region field, Word will not obey the AddressLayout when the
Insert
Address button in the Envelopes and Labels dialog box is used to
insert an
address in an envelope. If the Country/Region field is blank, it
works fine.
So I would like my contacts to have blank Country/Region fields.

Owen
 
O

Owen Gray

Yes, it was a clean install, but I'm using a pst file that I had been using
in Outlook 2000.

From your references to modifying the AddressLayout I think we may have a
misunderstanding about the nature of the problem.

To be clear, Word obeys the AddressLayout just fine when a contact is
insterted directly into a Word document, whether the contact's
Country/Region field is blank or not. The problem occurs only when using the
Insert Address button that is hard-wired into Word's Envelopes and Labels
dialog. The problem is exactly as described in
http://support.microsoft.com/default.aspx?scid=kb;en-us;292127
from which it seems apparent that modifying an AddressLayout was not a
solution in older versions.

Also, I'm not sure I understand what you mean when you say "Word stopped
using AddressLayout." I wonder if we are both using that term to describe
the same thing.

Owen


Russ Valentine said:
None. Outlook 2003 no longer fills in Country/Region by default. That
behavior stopped the same time that Word stopped using AddressLayout.
That's why this just isn't an issue anymore. In older versions where the
field was filled in by default, you could just modify AddressLayout. Now
there's no need to.
--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
What later version is there than Outlook 2003?

Owen

Russ Valentine said:
You can't. That behavior is hard coded and varied with your Outlook
version. In later versions, the field is left blank by default.
--
Russ Valentine
[MVP-Outlook]
Russ -

It is not the Country field that must be blank, it is the
"Country/Region" field. The instance in which that field must be blank
is when you are working in Word and you want to insert the address of
an Outlook contact into an envelope using the Insert Address button in
Word's Envelopes and Labels dialog and you want it to obey the
AddressLayout that you have entered in AutoText.

In kb292127 Microsoft admitted that "Insert Address Button Does Not Use
AddressLayout AutoText Entry" in Word 2002:

http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

This is also true in WD2003, as I discovered when I "upgraded" from
Office 2000 to Office 2003. It is a mystery why MS would not have fixed
this bug after discovering it several years ago, but apparently it was
not worth its while.

What the MS knowledge base article does not reveal is that the button
WILL obey the AddressLayout for Outlook contacts in which the
Country/Region field is blank (as far as I can tell, using word2003 and
outlook2003 with a 97-2002 format .pst file). Having discovered this on
my own, I would like to know how to do ensure that that field is always
blank, other than by manually removing the default entry Outlook
insists on putting in every new contact I create in Oultook 2003.

Owen



You failed to post your Outlook version.
I know of no instances where it is necessary to have an empty Country
field as long as you configure how to insert an address correctly.
To learn about ways to control how an Address is inserted into Word
from Outlook, take a look here:

http://www.slipstick.com/contacts/insword.htm
http://support.microsoft.com/default.aspx?scid=KB;en-us;q134901


--
Russ Valentine
[MVP-Outlook]
How can I

1. Prevent Outlook from filling in the Country/Region field
when I
create a contact?

2. Efficiently remove the contents of the Country/Region field
from
existing contacts (other than editing them one-by-one)?


The reason for my question is that when a contact has something in
the
Country/Region field, Word will not obey the AddressLayout when the
Insert
Address button in the Envelopes and Labels dialog box is used to
insert an
address in an envelope. If the Country/Region field is blank, it
works fine.
So I would like my contacts to have blank Country/Region fields.

Owen
 
R

Russ Valentine [MVP-Outlook]

I simply can't reproduce the behavior you describe, nor have I seen anyone
else report it.
Outlook 2003 no longer populates the Country/Region field by default for new
Contacts. Obviously, Contacts from earlier versions will still have that
field populated.
By modifying AddressLayout I can keep the Country/Region field out of any
address I insert into Word: Document, Envelope, or Label.
--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
Yes, it was a clean install, but I'm using a pst file that I had been
using in Outlook 2000.

From your references to modifying the AddressLayout I think we may have a
misunderstanding about the nature of the problem.

To be clear, Word obeys the AddressLayout just fine when a contact is
insterted directly into a Word document, whether the contact's
Country/Region field is blank or not. The problem occurs only when using
the Insert Address button that is hard-wired into Word's Envelopes and
Labels dialog. The problem is exactly as described in
http://support.microsoft.com/default.aspx?scid=kb;en-us;292127
from which it seems apparent that modifying an AddressLayout was not a
solution in older versions.

Also, I'm not sure I understand what you mean when you say "Word stopped
using AddressLayout." I wonder if we are both using that term to describe
the same thing.

Owen


Russ Valentine said:
None. Outlook 2003 no longer fills in Country/Region by default. That
behavior stopped the same time that Word stopped using AddressLayout.
That's why this just isn't an issue anymore. In older versions where the
field was filled in by default, you could just modify AddressLayout. Now
there's no need to.
--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
What later version is there than Outlook 2003?

Owen

You can't. That behavior is hard coded and varied with your Outlook
version. In later versions, the field is left blank by default.
--
Russ Valentine
[MVP-Outlook]
Russ -

It is not the Country field that must be blank, it is the
"Country/Region" field. The instance in which that field must be blank
is when you are working in Word and you want to insert the address of
an Outlook contact into an envelope using the Insert Address button in
Word's Envelopes and Labels dialog and you want it to obey the
AddressLayout that you have entered in AutoText.

In kb292127 Microsoft admitted that "Insert Address Button Does Not
Use AddressLayout AutoText Entry" in Word 2002:

http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

This is also true in WD2003, as I discovered when I "upgraded" from
Office 2000 to Office 2003. It is a mystery why MS would not have
fixed this bug after discovering it several years ago, but apparently
it was not worth its while.

What the MS knowledge base article does not reveal is that the button
WILL obey the AddressLayout for Outlook contacts in which the
Country/Region field is blank (as far as I can tell, using word2003
and outlook2003 with a 97-2002 format .pst file). Having discovered
this on my own, I would like to know how to do ensure that that field
is always blank, other than by manually removing the default entry
Outlook insists on putting in every new contact I create in Oultook
2003.

Owen



You failed to post your Outlook version.
I know of no instances where it is necessary to have an empty Country
field as long as you configure how to insert an address correctly.
To learn about ways to control how an Address is inserted into Word
from Outlook, take a look here:

http://www.slipstick.com/contacts/insword.htm
http://support.microsoft.com/default.aspx?scid=KB;en-us;q134901


--
Russ Valentine
[MVP-Outlook]
How can I

1. Prevent Outlook from filling in the Country/Region field
when I
create a contact?

2. Efficiently remove the contents of the Country/Region field
from
existing contacts (other than editing them one-by-one)?


The reason for my question is that when a contact has something in
the
Country/Region field, Word will not obey the AddressLayout when the
Insert
Address button in the Envelopes and Labels dialog box is used to
insert an
address in an envelope. If the Country/Region field is blank, it
works fine.
So I would like my contacts to have blank Country/Region fields.

Owen
 
O

Owen Gray

Russ -

It appears that I have not described the problem in sufficient detail. The
problem has nothing to do with whether or not the contents of the
Country/Region field are being inserted in the document or envelope. Let me
explain further.

I create a contact with the following name and address information:

Name: Mr. Alfred Smith
Job Title: Chief Honcho
Company: Smith, Jones & Co.
Address: 100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

When I do that, Outlook automatically puts "Canada" in both the "Business
Address Country" field and the "Country/Region" field that can be seen if I
click the "All Fields" tab in the contact, select "All Contact Fields" and
then scroll down.

In Word, I have entered the following AddressLayout:

{<PR_DISPLAY_NAME_PREFIX> }{<PR_GIVEN_NAME>} {<PR_SURNAME>}
{<PR_TITLE>
}{<PR_COMPANY_NAME>
}{<PR_STREET_ADDRESS>
}{<PR_LOCALITY>}, {<PR_STATE_OR_PROVINCE> <PR_POSTAL_CODE>}

When I use the Insert Address feature of Word to insert this contact
directly into a document, it inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is not a problem. This is exactly what I want.

Now, if I use the Insert Address button that is hardwired into the Envelopes
and Labels dialog and try to insert this contact in an envelope, it inserts
the following:

Alfred Smith
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is a problem. This is not what I want. The prefix, job title and
company name are missing. Word does not appear to be obeying the
AddressLayout when the contact is entered using the Insert Address button in
the Envelopes and Labels dialog. I believe this is the bug that Microsoft
acknowledged in
http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

Now, I open the contact in Outlook, click the "All Fields" tab, select "All
Contact Fields", scroll down to the Country/Region field, remove its
contents and save the contact. The "Business Address Country" field still
contains "Canada", but the "Country/Region" field is now blank.

Now, without making any change to the configuration of Word, if I use the
Insert Address button that is hardwired into the Envelopes and Labels dialog
and try to insert this contact in an envelope again, it inserts the
following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

Again, exactly what I want. Now, the hardwired Insert Address button in the
Envelopes and Labels dialog appears to obey the AddressLayout, and will do
so with any contact as long as the contact's Country/Region field is blank.

Can you reproduce this?

Owen
 
R

Russ Valentine [MVP-Outlook]

Yes.
Behavior as designed and as documented in the KB.
Not sure what the question was. Seemed to me you were asking how to keep the
Country/Region field blank--which it is.
--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
Russ -

It appears that I have not described the problem in sufficient detail. The
problem has nothing to do with whether or not the contents of the
Country/Region field are being inserted in the document or envelope. Let
me explain further.

I create a contact with the following name and address information:

Name: Mr. Alfred Smith
Job Title: Chief Honcho
Company: Smith, Jones & Co.
Address: 100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

When I do that, Outlook automatically puts "Canada" in both the "Business
Address Country" field and the "Country/Region" field that can be seen if
I click the "All Fields" tab in the contact, select "All Contact Fields"
and then scroll down.

In Word, I have entered the following AddressLayout:

{<PR_DISPLAY_NAME_PREFIX> }{<PR_GIVEN_NAME>} {<PR_SURNAME>}
{<PR_TITLE>
}{<PR_COMPANY_NAME>
}{<PR_STREET_ADDRESS>
}{<PR_LOCALITY>}, {<PR_STATE_OR_PROVINCE> <PR_POSTAL_CODE>}

When I use the Insert Address feature of Word to insert this contact
directly into a document, it inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is not a problem. This is exactly what I want.

Now, if I use the Insert Address button that is hardwired into the
Envelopes and Labels dialog and try to insert this contact in an envelope,
it inserts the following:

Alfred Smith
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is a problem. This is not what I want. The prefix, job title and
company name are missing. Word does not appear to be obeying the
AddressLayout when the contact is entered using the Insert Address button
in the Envelopes and Labels dialog. I believe this is the bug that
Microsoft acknowledged in
http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

Now, I open the contact in Outlook, click the "All Fields" tab, select
"All Contact Fields", scroll down to the Country/Region field, remove its
contents and save the contact. The "Business Address Country" field still
contains "Canada", but the "Country/Region" field is now blank.

Now, without making any change to the configuration of Word, if I use the
Insert Address button that is hardwired into the Envelopes and Labels
dialog and try to insert this contact in an envelope again, it inserts the
following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

Again, exactly what I want. Now, the hardwired Insert Address button in
the Envelopes and Labels dialog appears to obey the AddressLayout, and
will do so with any contact as long as the contact's Country/Region field
is blank.

Can you reproduce this?

Owen
 
R

Russ Valentine [MVP-Outlook]

I'll amplify on what I see because I'm not sure it matches what you
describe.
1. Whenever I modify AddressLayout to exclude the country, that
customization is followed by the Insert Address Function no matter where I
insert the address (document, envelope or label). It is not necessary for
the Country/Region field to be blank in the Contact Record for that
customization to be followed, and the workaround in 292197 is not necessary.
Since I assumed that was your question, this answer sufficed and I assumed
the mission was accomplished.
2. Any other customization that I make to AddressLayout will apply only when
inserting the address into a document, but not into an envelope or label.
Those customizations require the "workaround" in 292197.

None of this makes any sense, but we're all quite accustomed to that with
Outlook. Since these are largely Word issues rather than Outlook issues,
someone in a Word group may be able to shed some light on why things behave
this way.
--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
Russ -

It appears that I have not described the problem in sufficient detail. The
problem has nothing to do with whether or not the contents of the
Country/Region field are being inserted in the document or envelope. Let
me explain further.

I create a contact with the following name and address information:

Name: Mr. Alfred Smith
Job Title: Chief Honcho
Company: Smith, Jones & Co.
Address: 100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

When I do that, Outlook automatically puts "Canada" in both the "Business
Address Country" field and the "Country/Region" field that can be seen if
I click the "All Fields" tab in the contact, select "All Contact Fields"
and then scroll down.

In Word, I have entered the following AddressLayout:

{<PR_DISPLAY_NAME_PREFIX> }{<PR_GIVEN_NAME>} {<PR_SURNAME>}
{<PR_TITLE>
}{<PR_COMPANY_NAME>
}{<PR_STREET_ADDRESS>
}{<PR_LOCALITY>}, {<PR_STATE_OR_PROVINCE> <PR_POSTAL_CODE>}

When I use the Insert Address feature of Word to insert this contact
directly into a document, it inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is not a problem. This is exactly what I want.

Now, if I use the Insert Address button that is hardwired into the
Envelopes and Labels dialog and try to insert this contact in an envelope,
it inserts the following:

Alfred Smith
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is a problem. This is not what I want. The prefix, job title and
company name are missing. Word does not appear to be obeying the
AddressLayout when the contact is entered using the Insert Address button
in the Envelopes and Labels dialog. I believe this is the bug that
Microsoft acknowledged in
http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

Now, I open the contact in Outlook, click the "All Fields" tab, select
"All Contact Fields", scroll down to the Country/Region field, remove its
contents and save the contact. The "Business Address Country" field still
contains "Canada", but the "Country/Region" field is now blank.

Now, without making any change to the configuration of Word, if I use the
Insert Address button that is hardwired into the Envelopes and Labels
dialog and try to insert this contact in an envelope again, it inserts the
following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

Again, exactly what I want. Now, the hardwired Insert Address button in
the Envelopes and Labels dialog appears to obey the AddressLayout, and
will do so with any contact as long as the contact's Country/Region field
is blank.

Can you reproduce this?

Owen
 
O

Owen

Russ -

Again, I am not concerned about Country information being inserted. When I
say that I would like the Country/Region file to be blank, I'm talking about
the contents of the field in the Contact Record in Outlook, not the text
that gets inserted into Word.

Regarding your point #2, what I'm saying is that the kb article is not
entirely correct, at least in its application to Outlook 2003.

Yes, I am contradicting conventional wisdom. Please bear with me.

There IS another work around to the problem acknowledged in the kb article,
at least in Outlook 2003. You just have to ensure that the Country/Region
field in the Contact Record from which you are trying to insert information
is blank.Customizations (or at least my customizations, as set out in my
earlier message) of AddressLayout WILL be applied when inserting contact
info into an envelope PROVIDED that the Country/Region field in the Contact
Record is blank Please try it yourself.

That is why I would like to know how to make and keep the Country/Region
field blank by some means other than manually editting each Contact Record
after it is created.

Owen


Russ Valentine said:
I'll amplify on what I see because I'm not sure it matches what you
describe.
1. Whenever I modify AddressLayout to exclude the country, that
customization is followed by the Insert Address Function no matter where I
insert the address (document, envelope or label). It is not necessary for
the Country/Region field to be blank in the Contact Record for that
customization to be followed, and the workaround in 292197 is not
necessary. Since I assumed that was your question, this answer sufficed
and I assumed the mission was accomplished.
2. Any other customization that I make to AddressLayout will apply only
when inserting the address into a document, but not into an envelope or
label. Those customizations require the "workaround" in 292197.

None of this makes any sense, but we're all quite accustomed to that with
Outlook. Since these are largely Word issues rather than Outlook issues,
someone in a Word group may be able to shed some light on why things
behave this way.
 
R

Russ Valentine [MVP-Outlook]

I simply can't reproduce this behavior. For every new Contact I create in
Outlook 2003, the County/Region field is left blank by default.
See if migrating to the new PST format fixes your problem.
--
Russ Valentine
[MVP-Outlook]
Owen said:
Russ -

Again, I am not concerned about Country information being inserted. When I
say that I would like the Country/Region file to be blank, I'm talking
about the contents of the field in the Contact Record in Outlook, not the
text that gets inserted into Word.

Regarding your point #2, what I'm saying is that the kb article is not
entirely correct, at least in its application to Outlook 2003.

Yes, I am contradicting conventional wisdom. Please bear with me.

There IS another work around to the problem acknowledged in the kb
article, at least in Outlook 2003. You just have to ensure that the
Country/Region field in the Contact Record from which you are trying to
insert information is blank.Customizations (or at least my customizations,
as set out in my earlier message) of AddressLayout WILL be applied when
inserting contact info into an envelope PROVIDED that the Country/Region
field in the Contact Record is blank Please try it yourself.

That is why I would like to know how to make and keep the Country/Region
field blank by some means other than manually editting each Contact Record
after it is created.

Owen


Russ Valentine said:
I'll amplify on what I see because I'm not sure it matches what you
describe.
1. Whenever I modify AddressLayout to exclude the country, that
customization is followed by the Insert Address Function no matter where
I insert the address (document, envelope or label). It is not necessary
for the Country/Region field to be blank in the Contact Record for that
customization to be followed, and the workaround in 292197 is not
necessary. Since I assumed that was your question, this answer sufficed
and I assumed the mission was accomplished.
2. Any other customization that I make to AddressLayout will apply only
when inserting the address into a document, but not into an envelope or
label. Those customizations require the "workaround" in 292197.

None of this makes any sense, but we're all quite accustomed to that with
Outlook. Since these are largely Word issues rather than Outlook issues,
someone in a Word group may be able to shed some light on why things
behave this way.
--
Russ Valentine
[MVP-Outlook]
Owen Gray said:
Russ -

It appears that I have not described the problem in sufficient detail.
The problem has nothing to do with whether or not the contents of the
Country/Region field are being inserted in the document or envelope. Let
me explain further.

I create a contact with the following name and address information:

Name: Mr. Alfred Smith
Job Title: Chief Honcho
Company: Smith, Jones & Co.
Address: 100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

When I do that, Outlook automatically puts "Canada" in both the
"Business Address Country" field and the "Country/Region" field that can
be seen if I click the "All Fields" tab in the contact, select "All
Contact Fields" and then scroll down.

In Word, I have entered the following AddressLayout:

{<PR_DISPLAY_NAME_PREFIX> }{<PR_GIVEN_NAME>} {<PR_SURNAME>}
{<PR_TITLE>
}{<PR_COMPANY_NAME>
}{<PR_STREET_ADDRESS>
}{<PR_LOCALITY>}, {<PR_STATE_OR_PROVINCE> <PR_POSTAL_CODE>}

When I use the Insert Address feature of Word to insert this contact
directly into a document, it inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is not a problem. This is exactly what I want.

Now, if I use the Insert Address button that is hardwired into the
Envelopes and Labels dialog and try to insert this contact in an
envelope, it inserts the following:

Alfred Smith
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is a problem. This is not what I want. The prefix, job title and
company name are missing. Word does not appear to be obeying the
AddressLayout when the contact is entered using the Insert Address
button in the Envelopes and Labels dialog. I believe this is the bug
that Microsoft acknowledged in
http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

Now, I open the contact in Outlook, click the "All Fields" tab, select
"All Contact Fields", scroll down to the Country/Region field, remove
its contents and save the contact. The "Business Address Country" field
still contains "Canada", but the "Country/Region" field is now blank.

Now, without making any change to the configuration of Word, if I use
the Insert Address button that is hardwired into the Envelopes and
Labels dialog and try to insert this contact in an envelope again, it
inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

Again, exactly what I want. Now, the hardwired Insert Address button in
the Envelopes and Labels dialog appears to obey the AddressLayout, and
will do so with any contact as long as the contact's Country/Region
field is blank.

Can you reproduce this?

Owen


I simply can't reproduce the behavior you describe, nor have I seen
anyone else report it.
Outlook 2003 no longer populates the Country/Region field by default
for new Contacts. Obviously, Contacts from earlier versions will still
have that field populated.
By modifying AddressLayout I can keep the Country/Region field out of
any address I insert into Word: Document, Envelope, or Label.
 
O

Owen

Is there a handy "how to" on converting?

Owen


Russ Valentine said:
I simply can't reproduce this behavior. For every new Contact I create in
Outlook 2003, the County/Region field is left blank by default.
See if migrating to the new PST format fixes your problem.
--
Russ Valentine
[MVP-Outlook]
Owen said:
Russ -

Again, I am not concerned about Country information being inserted. When
I say that I would like the Country/Region file to be blank, I'm talking
about the contents of the field in the Contact Record in Outlook, not the
text that gets inserted into Word.

Regarding your point #2, what I'm saying is that the kb article is not
entirely correct, at least in its application to Outlook 2003.

Yes, I am contradicting conventional wisdom. Please bear with me.

There IS another work around to the problem acknowledged in the kb
article, at least in Outlook 2003. You just have to ensure that the
Country/Region field in the Contact Record from which you are trying to
insert information is blank.Customizations (or at least my
customizations, as set out in my earlier message) of AddressLayout WILL
be applied when inserting contact info into an envelope PROVIDED that the
Country/Region field in the Contact Record is blank Please try it
yourself.

That is why I would like to know how to make and keep the Country/Region
field blank by some means other than manually editting each Contact
Record after it is created.

Owen


Russ Valentine said:
I'll amplify on what I see because I'm not sure it matches what you
describe.
1. Whenever I modify AddressLayout to exclude the country, that
customization is followed by the Insert Address Function no matter where
I insert the address (document, envelope or label). It is not necessary
for the Country/Region field to be blank in the Contact Record for that
customization to be followed, and the workaround in 292197 is not
necessary. Since I assumed that was your question, this answer sufficed
and I assumed the mission was accomplished.
2. Any other customization that I make to AddressLayout will apply only
when inserting the address into a document, but not into an envelope or
label. Those customizations require the "workaround" in 292197.

None of this makes any sense, but we're all quite accustomed to that
with Outlook. Since these are largely Word issues rather than Outlook
issues, someone in a Word group may be able to shed some light on why
things behave this way.
--
Russ Valentine
[MVP-Outlook]
Russ -

It appears that I have not described the problem in sufficient detail.
The problem has nothing to do with whether or not the contents of the
Country/Region field are being inserted in the document or envelope.
Let me explain further.

I create a contact with the following name and address information:

Name: Mr. Alfred Smith
Job Title: Chief Honcho
Company: Smith, Jones & Co.
Address: 100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

When I do that, Outlook automatically puts "Canada" in both the
"Business Address Country" field and the "Country/Region" field that
can be seen if I click the "All Fields" tab in the contact, select "All
Contact Fields" and then scroll down.

In Word, I have entered the following AddressLayout:

{<PR_DISPLAY_NAME_PREFIX> }{<PR_GIVEN_NAME>} {<PR_SURNAME>}
{<PR_TITLE>
}{<PR_COMPANY_NAME>
}{<PR_STREET_ADDRESS>
}{<PR_LOCALITY>}, {<PR_STATE_OR_PROVINCE> <PR_POSTAL_CODE>}

When I use the Insert Address feature of Word to insert this contact
directly into a document, it inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is not a problem. This is exactly what I want.

Now, if I use the Insert Address button that is hardwired into the
Envelopes and Labels dialog and try to insert this contact in an
envelope, it inserts the following:

Alfred Smith
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is a problem. This is not what I want. The prefix, job title and
company name are missing. Word does not appear to be obeying the
AddressLayout when the contact is entered using the Insert Address
button in the Envelopes and Labels dialog. I believe this is the bug
that Microsoft acknowledged in
http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

Now, I open the contact in Outlook, click the "All Fields" tab, select
"All Contact Fields", scroll down to the Country/Region field, remove
its contents and save the contact. The "Business Address Country" field
still contains "Canada", but the "Country/Region" field is now blank.

Now, without making any change to the configuration of Word, if I use
the Insert Address button that is hardwired into the Envelopes and
Labels dialog and try to insert this contact in an envelope again, it
inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

Again, exactly what I want. Now, the hardwired Insert Address button in
the Envelopes and Labels dialog appears to obey the AddressLayout, and
will do so with any contact as long as the contact's Country/Region
field is blank.

Can you reproduce this?

Owen


I simply can't reproduce the behavior you describe, nor have I seen
anyone else report it.
Outlook 2003 no longer populates the Country/Region field by default
for new Contacts. Obviously, Contacts from earlier versions will still
have that field populated.
By modifying AddressLayout I can keep the Country/Region field out of
any address I insert into Word: Document, Envelope, or Label.
 
R

Russ Valentine [MVP-Outlook]

Not really.
File > New > Outlook Data File... will create a new PST file in the new
format. To make this file your new default:

- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to exit the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail accounts
- Select the PST you just added in the "Deliver New e-mail to the following
location" dropdown (it will most likely appear just below the current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst folder
while in Folder View and select "Close <foldername> Folders"). If you have
any information in your former PST that you'd like to transfer to your new
default PST, you can drag and drop from one to the other before you close
the old one.

More information here:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
Owen said:
Is there a handy "how to" on converting?

Owen


Russ Valentine said:
I simply can't reproduce this behavior. For every new Contact I create in
Outlook 2003, the County/Region field is left blank by default.
See if migrating to the new PST format fixes your problem.
--
Russ Valentine
[MVP-Outlook]
Owen said:
Russ -

Again, I am not concerned about Country information being inserted. When
I say that I would like the Country/Region file to be blank, I'm talking
about the contents of the field in the Contact Record in Outlook, not
the text that gets inserted into Word.

Regarding your point #2, what I'm saying is that the kb article is not
entirely correct, at least in its application to Outlook 2003.

Yes, I am contradicting conventional wisdom. Please bear with me.

There IS another work around to the problem acknowledged in the kb
article, at least in Outlook 2003. You just have to ensure that the
Country/Region field in the Contact Record from which you are trying to
insert information is blank.Customizations (or at least my
customizations, as set out in my earlier message) of AddressLayout WILL
be applied when inserting contact info into an envelope PROVIDED that
the Country/Region field in the Contact Record is blank Please try it
yourself.

That is why I would like to know how to make and keep the Country/Region
field blank by some means other than manually editting each Contact
Record after it is created.

Owen


I'll amplify on what I see because I'm not sure it matches what you
describe.
1. Whenever I modify AddressLayout to exclude the country, that
customization is followed by the Insert Address Function no matter
where I insert the address (document, envelope or label). It is not
necessary for the Country/Region field to be blank in the Contact
Record for that customization to be followed, and the workaround in
292197 is not necessary. Since I assumed that was your question, this
answer sufficed and I assumed the mission was accomplished.
2. Any other customization that I make to AddressLayout will apply only
when inserting the address into a document, but not into an envelope or
label. Those customizations require the "workaround" in 292197.

None of this makes any sense, but we're all quite accustomed to that
with Outlook. Since these are largely Word issues rather than Outlook
issues, someone in a Word group may be able to shed some light on why
things behave this way.
--
Russ Valentine
[MVP-Outlook]
Russ -

It appears that I have not described the problem in sufficient detail.
The problem has nothing to do with whether or not the contents of the
Country/Region field are being inserted in the document or envelope.
Let me explain further.

I create a contact with the following name and address information:

Name: Mr. Alfred Smith
Job Title: Chief Honcho
Company: Smith, Jones & Co.
Address: 100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

When I do that, Outlook automatically puts "Canada" in both the
"Business Address Country" field and the "Country/Region" field that
can be seen if I click the "All Fields" tab in the contact, select
"All Contact Fields" and then scroll down.

In Word, I have entered the following AddressLayout:

{<PR_DISPLAY_NAME_PREFIX> }{<PR_GIVEN_NAME>} {<PR_SURNAME>}
{<PR_TITLE>
}{<PR_COMPANY_NAME>
}{<PR_STREET_ADDRESS>
}{<PR_LOCALITY>}, {<PR_STATE_OR_PROVINCE> <PR_POSTAL_CODE>}

When I use the Insert Address feature of Word to insert this contact
directly into a document, it inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is not a problem. This is exactly what I want.

Now, if I use the Insert Address button that is hardwired into the
Envelopes and Labels dialog and try to insert this contact in an
envelope, it inserts the following:

Alfred Smith
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is a problem. This is not what I want. The prefix, job title and
company name are missing. Word does not appear to be obeying the
AddressLayout when the contact is entered using the Insert Address
button in the Envelopes and Labels dialog. I believe this is the bug
that Microsoft acknowledged in
http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

Now, I open the contact in Outlook, click the "All Fields" tab, select
"All Contact Fields", scroll down to the Country/Region field, remove
its contents and save the contact. The "Business Address Country"
field still contains "Canada", but the "Country/Region" field is now
blank.

Now, without making any change to the configuration of Word, if I use
the Insert Address button that is hardwired into the Envelopes and
Labels dialog and try to insert this contact in an envelope again, it
inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

Again, exactly what I want. Now, the hardwired Insert Address button
in the Envelopes and Labels dialog appears to obey the AddressLayout,
and will do so with any contact as long as the contact's
Country/Region field is blank.

Can you reproduce this?

Owen


I simply can't reproduce the behavior you describe, nor have I seen
anyone else report it.
Outlook 2003 no longer populates the Country/Region field by default
for new Contacts. Obviously, Contacts from earlier versions will
still have that field populated.
By modifying AddressLayout I can keep the Country/Region field out of
any address I insert into Word: Document, Envelope, or Label.
 
O

Owen

I guess I should have asked earler:

If Outlook2003 is using a 2003 format pst file, does Word2003 fully obey a
modified AddressLayout file when inserting a contact's address into an
envelope using the insert address button in the Envelopes and labels dialog
box?

Owen

Russ Valentine said:
Not really.
File > New > Outlook Data File... will create a new PST file in the new
format. To make this file your new default:

- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to exit the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail accounts
- Select the PST you just added in the "Deliver New e-mail to the
following location" dropdown (it will most likely appear just below the
current default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst folder
while in Folder View and select "Close <foldername> Folders"). If you have
any information in your former PST that you'd like to transfer to your new
default PST, you can drag and drop from one to the other before you close
the old one.

More information here:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
Owen said:
Is there a handy "how to" on converting?

Owen


Russ Valentine said:
I simply can't reproduce this behavior. For every new Contact I create in
Outlook 2003, the County/Region field is left blank by default.
See if migrating to the new PST format fixes your problem.
--
Russ Valentine
[MVP-Outlook]
Russ -

Again, I am not concerned about Country information being inserted.
When I say that I would like the Country/Region file to be blank, I'm
talking about the contents of the field in the Contact Record in
Outlook, not the text that gets inserted into Word.

Regarding your point #2, what I'm saying is that the kb article is not
entirely correct, at least in its application to Outlook 2003.

Yes, I am contradicting conventional wisdom. Please bear with me.

There IS another work around to the problem acknowledged in the kb
article, at least in Outlook 2003. You just have to ensure that the
Country/Region field in the Contact Record from which you are trying to
insert information is blank.Customizations (or at least my
customizations, as set out in my earlier message) of AddressLayout WILL
be applied when inserting contact info into an envelope PROVIDED that
the Country/Region field in the Contact Record is blank Please try it
yourself.

That is why I would like to know how to make and keep the
Country/Region field blank by some means other than manually editting
each Contact Record after it is created.

Owen


I'll amplify on what I see because I'm not sure it matches what you
describe.
1. Whenever I modify AddressLayout to exclude the country, that
customization is followed by the Insert Address Function no matter
where I insert the address (document, envelope or label). It is not
necessary for the Country/Region field to be blank in the Contact
Record for that customization to be followed, and the workaround in
292197 is not necessary. Since I assumed that was your question, this
answer sufficed and I assumed the mission was accomplished.
2. Any other customization that I make to AddressLayout will apply
only when inserting the address into a document, but not into an
envelope or label. Those customizations require the "workaround" in
292197.

None of this makes any sense, but we're all quite accustomed to that
with Outlook. Since these are largely Word issues rather than Outlook
issues, someone in a Word group may be able to shed some light on why
things behave this way.
--
Russ Valentine
[MVP-Outlook]
Russ -

It appears that I have not described the problem in sufficient
detail. The problem has nothing to do with whether or not the
contents of the Country/Region field are being inserted in the
document or envelope. Let me explain further.

I create a contact with the following name and address information:

Name: Mr. Alfred Smith
Job Title: Chief Honcho
Company: Smith, Jones & Co.
Address: 100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

When I do that, Outlook automatically puts "Canada" in both the
"Business Address Country" field and the "Country/Region" field that
can be seen if I click the "All Fields" tab in the contact, select
"All Contact Fields" and then scroll down.

In Word, I have entered the following AddressLayout:

{<PR_DISPLAY_NAME_PREFIX> }{<PR_GIVEN_NAME>} {<PR_SURNAME>}
{<PR_TITLE>
}{<PR_COMPANY_NAME>
}{<PR_STREET_ADDRESS>
}{<PR_LOCALITY>}, {<PR_STATE_OR_PROVINCE> <PR_POSTAL_CODE>}

When I use the Insert Address feature of Word to insert this contact
directly into a document, it inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is not a problem. This is exactly what I want.

Now, if I use the Insert Address button that is hardwired into the
Envelopes and Labels dialog and try to insert this contact in an
envelope, it inserts the following:

Alfred Smith
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is a problem. This is not what I want. The prefix, job title and
company name are missing. Word does not appear to be obeying the
AddressLayout when the contact is entered using the Insert Address
button in the Envelopes and Labels dialog. I believe this is the bug
that Microsoft acknowledged in
http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

Now, I open the contact in Outlook, click the "All Fields" tab,
select "All Contact Fields", scroll down to the Country/Region field,
remove its contents and save the contact. The "Business Address
Country" field still contains "Canada", but the "Country/Region"
field is now blank.

Now, without making any change to the configuration of Word, if I use
the Insert Address button that is hardwired into the Envelopes and
Labels dialog and try to insert this contact in an envelope again, it
inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

Again, exactly what I want. Now, the hardwired Insert Address button
in the Envelopes and Labels dialog appears to obey the AddressLayout,
and will do so with any contact as long as the contact's
Country/Region field is blank.

Can you reproduce this?

Owen


I simply can't reproduce the behavior you describe, nor have I seen
anyone else report it.
Outlook 2003 no longer populates the Country/Region field by default
for new Contacts. Obviously, Contacts from earlier versions will
still have that field populated.
By modifying AddressLayout I can keep the Country/Region field out
of any address I insert into Word: Document, Envelope, or Label.
 
R

Russ Valentine [MVP-Outlook]

I've not seen this behavior documented anywhere. What I've seen is the same
as you describe. If the Country/Region field is left blank in the Contact
Record, Insert Address in Word will obey AddressLayout in all cases. That
was true in Office XP as well.
--
Russ Valentine
[MVP-Outlook]
Owen said:
I guess I should have asked earler:

If Outlook2003 is using a 2003 format pst file, does Word2003 fully obey a
modified AddressLayout file when inserting a contact's address into an
envelope using the insert address button in the Envelopes and labels
dialog box?

Owen

Russ Valentine said:
Not really.
File > New > Outlook Data File... will create a new PST file in the new
format. To make this file your new default:

- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to exit the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail accounts
- Select the PST you just added in the "Deliver New e-mail to the
following location" dropdown (it will most likely appear just below the
current default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst folder
while in Folder View and select "Close <foldername> Folders"). If you
have any information in your former PST that you'd like to transfer to
your new default PST, you can drag and drop from one to the other before
you close the old one.

More information here:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
Owen said:
Is there a handy "how to" on converting?

Owen


I simply can't reproduce this behavior. For every new Contact I create
in Outlook 2003, the County/Region field is left blank by default.
See if migrating to the new PST format fixes your problem.
--
Russ Valentine
[MVP-Outlook]
Russ -

Again, I am not concerned about Country information being inserted.
When I say that I would like the Country/Region file to be blank, I'm
talking about the contents of the field in the Contact Record in
Outlook, not the text that gets inserted into Word.

Regarding your point #2, what I'm saying is that the kb article is not
entirely correct, at least in its application to Outlook 2003.

Yes, I am contradicting conventional wisdom. Please bear with me.

There IS another work around to the problem acknowledged in the kb
article, at least in Outlook 2003. You just have to ensure that the
Country/Region field in the Contact Record from which you are trying
to insert information is blank.Customizations (or at least my
customizations, as set out in my earlier message) of AddressLayout
WILL be applied when inserting contact info into an envelope PROVIDED
that the Country/Region field in the Contact Record is blank Please
try it yourself.

That is why I would like to know how to make and keep the
Country/Region field blank by some means other than manually editting
each Contact Record after it is created.

Owen


I'll amplify on what I see because I'm not sure it matches what you
describe.
1. Whenever I modify AddressLayout to exclude the country, that
customization is followed by the Insert Address Function no matter
where I insert the address (document, envelope or label). It is not
necessary for the Country/Region field to be blank in the Contact
Record for that customization to be followed, and the workaround in
292197 is not necessary. Since I assumed that was your question, this
answer sufficed and I assumed the mission was accomplished.
2. Any other customization that I make to AddressLayout will apply
only when inserting the address into a document, but not into an
envelope or label. Those customizations require the "workaround" in
292197.

None of this makes any sense, but we're all quite accustomed to that
with Outlook. Since these are largely Word issues rather than Outlook
issues, someone in a Word group may be able to shed some light on why
things behave this way.
--
Russ Valentine
[MVP-Outlook]
Russ -

It appears that I have not described the problem in sufficient
detail. The problem has nothing to do with whether or not the
contents of the Country/Region field are being inserted in the
document or envelope. Let me explain further.

I create a contact with the following name and address information:

Name: Mr. Alfred Smith
Job Title: Chief Honcho
Company: Smith, Jones & Co.
Address: 100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

When I do that, Outlook automatically puts "Canada" in both the
"Business Address Country" field and the "Country/Region" field that
can be seen if I click the "All Fields" tab in the contact, select
"All Contact Fields" and then scroll down.

In Word, I have entered the following AddressLayout:

{<PR_DISPLAY_NAME_PREFIX> }{<PR_GIVEN_NAME>} {<PR_SURNAME>}
{<PR_TITLE>
}{<PR_COMPANY_NAME>
}{<PR_STREET_ADDRESS>
}{<PR_LOCALITY>}, {<PR_STATE_OR_PROVINCE> <PR_POSTAL_CODE>}

When I use the Insert Address feature of Word to insert this contact
directly into a document, it inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is not a problem. This is exactly what I want.

Now, if I use the Insert Address button that is hardwired into the
Envelopes and Labels dialog and try to insert this contact in an
envelope, it inserts the following:

Alfred Smith
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is a problem. This is not what I want. The prefix, job title
and company name are missing. Word does not appear to be obeying the
AddressLayout when the contact is entered using the Insert Address
button in the Envelopes and Labels dialog. I believe this is the bug
that Microsoft acknowledged in
http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

Now, I open the contact in Outlook, click the "All Fields" tab,
select "All Contact Fields", scroll down to the Country/Region
field, remove its contents and save the contact. The "Business
Address Country" field still contains "Canada", but the
"Country/Region" field is now blank.

Now, without making any change to the configuration of Word, if I
use the Insert Address button that is hardwired into the Envelopes
and Labels dialog and try to insert this contact in an envelope
again, it inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

Again, exactly what I want. Now, the hardwired Insert Address button
in the Envelopes and Labels dialog appears to obey the
AddressLayout, and will do so with any contact as long as the
contact's Country/Region field is blank.

Can you reproduce this?

Owen


I simply can't reproduce the behavior you describe, nor have I seen
anyone else report it.
Outlook 2003 no longer populates the Country/Region field by
default for new Contacts. Obviously, Contacts from earlier versions
will still have that field populated.
By modifying AddressLayout I can keep the Country/Region field out
of any address I insert into Word: Document, Envelope, or Label.
 
R

Russ Valentine [MVP-Outlook]

Changing to the new PST format won't keep Outlook from autopopulating the
Country/Region Field.
In all versions of Outlook you can avoid populating that field by entering
the address in the "Check Address" Dialog box rather than on the first page
of the Contact Form. It's a better practice to parse addresses yourself
anyway rather than letting Outlook try to decide how to parse them.
--
Russ Valentine
[MVP-Outlook]
Owen said:
I guess I should have asked earler:

If Outlook2003 is using a 2003 format pst file, does Word2003 fully obey a
modified AddressLayout file when inserting a contact's address into an
envelope using the insert address button in the Envelopes and labels
dialog box?

Owen

Russ Valentine said:
Not really.
File > New > Outlook Data File... will create a new PST file in the new
format. To make this file your new default:

- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to exit the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail accounts
- Select the PST you just added in the "Deliver New e-mail to the
following location" dropdown (it will most likely appear just below the
current default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst folder
while in Folder View and select "Close <foldername> Folders"). If you
have any information in your former PST that you'd like to transfer to
your new default PST, you can drag and drop from one to the other before
you close the old one.

More information here:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
Owen said:
Is there a handy "how to" on converting?

Owen


I simply can't reproduce this behavior. For every new Contact I create
in Outlook 2003, the County/Region field is left blank by default.
See if migrating to the new PST format fixes your problem.
--
Russ Valentine
[MVP-Outlook]
Russ -

Again, I am not concerned about Country information being inserted.
When I say that I would like the Country/Region file to be blank, I'm
talking about the contents of the field in the Contact Record in
Outlook, not the text that gets inserted into Word.

Regarding your point #2, what I'm saying is that the kb article is not
entirely correct, at least in its application to Outlook 2003.

Yes, I am contradicting conventional wisdom. Please bear with me.

There IS another work around to the problem acknowledged in the kb
article, at least in Outlook 2003. You just have to ensure that the
Country/Region field in the Contact Record from which you are trying
to insert information is blank.Customizations (or at least my
customizations, as set out in my earlier message) of AddressLayout
WILL be applied when inserting contact info into an envelope PROVIDED
that the Country/Region field in the Contact Record is blank Please
try it yourself.

That is why I would like to know how to make and keep the
Country/Region field blank by some means other than manually editting
each Contact Record after it is created.

Owen


I'll amplify on what I see because I'm not sure it matches what you
describe.
1. Whenever I modify AddressLayout to exclude the country, that
customization is followed by the Insert Address Function no matter
where I insert the address (document, envelope or label). It is not
necessary for the Country/Region field to be blank in the Contact
Record for that customization to be followed, and the workaround in
292197 is not necessary. Since I assumed that was your question, this
answer sufficed and I assumed the mission was accomplished.
2. Any other customization that I make to AddressLayout will apply
only when inserting the address into a document, but not into an
envelope or label. Those customizations require the "workaround" in
292197.

None of this makes any sense, but we're all quite accustomed to that
with Outlook. Since these are largely Word issues rather than Outlook
issues, someone in a Word group may be able to shed some light on why
things behave this way.
--
Russ Valentine
[MVP-Outlook]
Russ -

It appears that I have not described the problem in sufficient
detail. The problem has nothing to do with whether or not the
contents of the Country/Region field are being inserted in the
document or envelope. Let me explain further.

I create a contact with the following name and address information:

Name: Mr. Alfred Smith
Job Title: Chief Honcho
Company: Smith, Jones & Co.
Address: 100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

When I do that, Outlook automatically puts "Canada" in both the
"Business Address Country" field and the "Country/Region" field that
can be seen if I click the "All Fields" tab in the contact, select
"All Contact Fields" and then scroll down.

In Word, I have entered the following AddressLayout:

{<PR_DISPLAY_NAME_PREFIX> }{<PR_GIVEN_NAME>} {<PR_SURNAME>}
{<PR_TITLE>
}{<PR_COMPANY_NAME>
}{<PR_STREET_ADDRESS>
}{<PR_LOCALITY>}, {<PR_STATE_OR_PROVINCE> <PR_POSTAL_CODE>}

When I use the Insert Address feature of Word to insert this contact
directly into a document, it inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is not a problem. This is exactly what I want.

Now, if I use the Insert Address button that is hardwired into the
Envelopes and Labels dialog and try to insert this contact in an
envelope, it inserts the following:

Alfred Smith
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

This is a problem. This is not what I want. The prefix, job title
and company name are missing. Word does not appear to be obeying the
AddressLayout when the contact is entered using the Insert Address
button in the Envelopes and Labels dialog. I believe this is the bug
that Microsoft acknowledged in
http://support.microsoft.com/default.aspx?scid=kb;en-us;292127

Now, I open the contact in Outlook, click the "All Fields" tab,
select "All Contact Fields", scroll down to the Country/Region
field, remove its contents and save the contact. The "Business
Address Country" field still contains "Canada", but the
"Country/Region" field is now blank.

Now, without making any change to the configuration of Word, if I
use the Insert Address button that is hardwired into the Envelopes
and Labels dialog and try to insert this contact in an envelope
again, it inserts the following:

Mr. Alfred Smith
Chief Honcho
Smith, Jones & Co.
100 King Street West, Suite 2900
Anytown, Ontario M4T 1X1

Again, exactly what I want. Now, the hardwired Insert Address button
in the Envelopes and Labels dialog appears to obey the
AddressLayout, and will do so with any contact as long as the
contact's Country/Region field is blank.

Can you reproduce this?

Owen


I simply can't reproduce the behavior you describe, nor have I seen
anyone else report it.
Outlook 2003 no longer populates the Country/Region field by
default for new Contacts. Obviously, Contacts from earlier versions
will still have that field populated.
By modifying AddressLayout I can keep the Country/Region field out
of any address I insert into Word: Document, Envelope, or Label.
 

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