slrockwell said:
Okay, you got me on the technicalities. Yes, Word is my e-mail
composer and i
upgraded to Office 2003.
But prior to the upgrade, the Ruler was a subcommand off the Toolbar
submenu. To display/hide the Ruler, all i had to do was go to
View...Toolbars.....Ruler and then make the appropriate selection. Now
it is
not even listed. Since this was a subcommand on an Outlook menu bar, i
thought this might be an Outlook issue, not a Word editor one.
If there is a ruler included in the Outlook View menu then it is
something new to Outlook 2003 (I'm still using OL2002 since there was no
bang for the buck, for me, to go to OL2003). When using Word as the
editor, you actually load Word and the email.dot template is opened
within Word, so I suspect you thought you were still in Outlook but were
really in Word and it is under Word's View menu there was a Ruler item.
I just opened Word (2002 version) and there indeed a Ruler item under
the View menu. You don't have personalized menus enabled, do you (where
only part of the menu list is displayed and a downward chevron lets you
expand the list to see the rest of the entries)? I then used the
File -> Send to -> Mail Recipient menu in Word which opened the
email.dot template. I did see the Ruler item under the View menu (which
is enabled only when the cursor has the insert point active in the body
of the message). The View menu looked the same whether I was looking at
a normal document (using normal.dot) or looking at an e-mail compose
window (email.dot) so the menu doesn't change based on the template
(excepting for which items are enabled and disabled). I have seen where
the email.dot template file got corrupted and had to be replaced but the
standard toolbar with View menu doesn't look like it is tied to the
template file(s), especially since it is still there even if you have no
document open.
So it looks like you have a Word problem with the content of its View
menu. If it isn't the personalized menus "feature" where you click the
chevron to see or scroll through all the entries in the menu, then it
looks to be an interface change in Word 2003 and you'll probably get a
better answer in a Word newsgroup. Be sure to identify it as Word 2003.
Hope you find a solution.