How do I create a new contact from an existing contact?

[Heather M]

In ACT, it was possible to create a new contact from an existing contact (the
command was duplicate contact). You could choose whether you wanted to create
the new contact copying the primary fields or all the fields.

We frequently used this option to create a new contact that had the same
contact information as the existing contact. This way we didn't have to go
through the hassle of re-entering all the contact information again. We'd
just change the name.

Is there any way to do this in BCM? I've searched through the help guide and
the website and haven't been able to find anything.

 

[Burcu Kinay [MSFT]]

Hi Heather,

Have you tried copying the contact you want to duplicate to Outlook contacts
folder(using drag and drop method), and then copying it back to BCM contacts?
It is the easiest method I am aware of.
I hope this helps!

Burcu