C
Chuck
Hate to renew this discussion, but I have the same problem as other more
experienced users have described - duplicate personal folders. Deleting
subfolders in one deletes them in the other. I am not an advanced user, so
all this jargon about recreating profiles, monkeying with registry files, or
even removing email accounts is distressing.
I have two email accounts. One is primarily a work account and connects
through a LAN, the other is primarily a home account, and connects through a
dialup. I want to have separate inboxes for each account, don't much care
where they are. But I want to be able to get my work email at home from my
dialup, and send work email through my home SMTP. This worked flawlessly in
Office 2000, never a problem, perhaps because I never checked my home email
through Outlook. On the new computer, after the Windows setup, I set up
Outlook 2003 with my office and home email accounts. Then, I copied my .pst
file from my old W2000/Office 2000 computer (there was only one) to my new
WXP/Office 2003 computer through a laborious office hub that would be
difficult to repeat. So doing all this over would be a real chore, in part
because I have been using the new computer for 2 weeks and the profile on the
old computer is out of date.
I've tried to "point" my office email and my home email at different .psts,
but there is only one to "point" to. If I create a new inbox, and try to
point different email accounts to different inboxes, both inboxes are
duplicated. Deleting one inbox deletes it in both of the duplicate proviles.
I got the new computer direct from Dell, and Windows and Office were already
installed. Our IT department is small and several states away - and they
only support Eudora and blame me for trying to use Outlook. I can see why.
But I have used Outlook happily and successfully, until now. Other, more
knowledgeable office mates either don't have the duplicate .pst problem, or
use Mozilla's Thunderbird, Eudora, or, most annoyingly, Apple computers.
Those guys are most scornful of my problem. We're kind of on our own down
here with these sorts of problems and none of us are experts, so don't ask me
to reinstall Office or any of that.
Is there no simple solution to this problem? Telling me that I "improperly
migrated my profile," or some such, is no help at all because I don't know
how to do it the right way, if there is a right way, which was definitely not
apparant to me during the setup effort. And evidently not apparent to some
more experienced users, judging by the discussioin string of this problem.
All I did was copy my profile from one computer to another, and that was
after spending half a day finding the darn thing in the first place. And
don't even get me started on the Outlook Address Book.
Can someone offer a simple, step by step solution for Outlook 2003 duplicate
profiles (a .pst file is a profile, right?) that doesn't use acronyms or
require delving into registry files, or worse, deleting my profile and
starting over? I'm just a simple (retired) Infantry guy, soI need simple
help. Thanks.
v/r,
Chuck
experienced users have described - duplicate personal folders. Deleting
subfolders in one deletes them in the other. I am not an advanced user, so
all this jargon about recreating profiles, monkeying with registry files, or
even removing email accounts is distressing.
I have two email accounts. One is primarily a work account and connects
through a LAN, the other is primarily a home account, and connects through a
dialup. I want to have separate inboxes for each account, don't much care
where they are. But I want to be able to get my work email at home from my
dialup, and send work email through my home SMTP. This worked flawlessly in
Office 2000, never a problem, perhaps because I never checked my home email
through Outlook. On the new computer, after the Windows setup, I set up
Outlook 2003 with my office and home email accounts. Then, I copied my .pst
file from my old W2000/Office 2000 computer (there was only one) to my new
WXP/Office 2003 computer through a laborious office hub that would be
difficult to repeat. So doing all this over would be a real chore, in part
because I have been using the new computer for 2 weeks and the profile on the
old computer is out of date.
I've tried to "point" my office email and my home email at different .psts,
but there is only one to "point" to. If I create a new inbox, and try to
point different email accounts to different inboxes, both inboxes are
duplicated. Deleting one inbox deletes it in both of the duplicate proviles.
I got the new computer direct from Dell, and Windows and Office were already
installed. Our IT department is small and several states away - and they
only support Eudora and blame me for trying to use Outlook. I can see why.
But I have used Outlook happily and successfully, until now. Other, more
knowledgeable office mates either don't have the duplicate .pst problem, or
use Mozilla's Thunderbird, Eudora, or, most annoyingly, Apple computers.
Those guys are most scornful of my problem. We're kind of on our own down
here with these sorts of problems and none of us are experts, so don't ask me
to reinstall Office or any of that.
Is there no simple solution to this problem? Telling me that I "improperly
migrated my profile," or some such, is no help at all because I don't know
how to do it the right way, if there is a right way, which was definitely not
apparant to me during the setup effort. And evidently not apparent to some
more experienced users, judging by the discussioin string of this problem.
All I did was copy my profile from one computer to another, and that was
after spending half a day finding the darn thing in the first place. And
don't even get me started on the Outlook Address Book.
Can someone offer a simple, step by step solution for Outlook 2003 duplicate
profiles (a .pst file is a profile, right?) that doesn't use acronyms or
require delving into registry files, or worse, deleting my profile and
starting over? I'm just a simple (retired) Infantry guy, soI need simple
help. Thanks.
v/r,
Chuck