Hi Suzanne,
MS Draw 98 is included in and can be installed
from Office 2000 CD#2 (Office Tools) to produce
the Insert=>Picture=>New Drawing 'canvas' capability.
I don't recall if MS Word 2000 standalone or
with MS Works Suite also includes that installation ability
(which would explain the KB article wording) or
if it was just Office 2000.
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I had the idea that the drawing canvas was introduced in Word 2002 (I
skipped Word 2000, so I missed this). It's odd that the referenced KB
article claims there is no workaround for the absence of connectors. >>
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Let us know if this helped you,
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx