How do I get Outlook to pick up mail from a subsidiary BT account.

[Custard Pie]

Although I have both my main BT address and my subsidiary BT address set up
under Outlook, it will only get email from the main address. I have to go
into BT mail to read mail on the second account. I had no problems when
using Outlook Express. Any ideas?

 

[Brian Tillman]

Although I have both my main BT address and my subsidiary BT address
set up under Outlook, it will only get email from the main address.
I have to go into BT mail to read mail on the second account. I had
no problems when using Outlook Express. Any ideas?

Does the subsidiary account have its own username/password you use in order
to see it?

 

[Jeff Stephenson [MSFT]]

And do you get any error messages when you try and get mail from it? Also,
what version of Outlook do you have?