Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After furious head scratching, RichardS asked:
| i cannot get the update web site to recognise my office software to
| automatically update. any suggestions on how to solve this?
First try searching the forums for similar posts (lots of people even paste
the entire error message and possible suggestions in their posts), this is a
common error that people post about.