Are your Outlook version and your Word version the same?
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Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003
I don't know, how can I tell. I use Microsoft office for teachers and
students and it several years old. I just bought a new pc and down loaded
the old software on it. That is when I started having this problem.