How do I open my address book?

J

JazzyGem

When I click on the Address book it says, "Can't contact LDAP Directory
Server" (81). When I am typing up an email I cannot click on address book to
add names/addresses. I wait for that error message to appear, then I can
choose from my contacts. It's very irritating!

HELP!!!

Thanks, Janet
 
V

Vince Averello [MVP-Outlook]

Do you have an extra entry in your list of address books/directories here:
Tools menu > Email accounts > View/Change existing directories/Address
books?
 
J

JazzyGem

No I just have one listed. my POP/SMTP

Vince Averello said:
Do you have an extra entry in your list of address books/directories here:
Tools menu > Email accounts > View/Change existing directories/Address
books?
 
J

JazzyGem

Ok I just went to tools>options>email accounts>directory>view/change address
books....this is what is listed: Outlook Address Book MAPI & "my server" as
LDAP
 
B

Brian Tillman

JazzyGem said:
Ok I just went to tools>options>email accounts>directory>view/change
address books....this is what is listed: Outlook Address Book MAPI &
"my server" as LDAP

So, delete the "my server" LDAP entry.
 
J

JazzyGem

THANK YOU BRIAN!!!!!!

Why is it that the easiest things seem the most difficult??

Smiles, Janet
 

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