how do i open my trial?

H

hmmmm

well, i clicked download, was emailed a key, but i don't see the program
anywhere on my computer...
 
G

Gordon

hmmmm said:
well, i clicked download, was emailed a key, but i don't see the program
anywhere on my computer...

It won't be - you will have downloaded a LARGE file. You need to
double-click on it to install the program....
 
H

hmmmm

I'm sorry - I'm really not stupid - but double click on what? there was no
dialogue box, nothing. i clicked the 'download now' button, which took me to
the register page, i registered, got an email, and that was it. it didn't
look like anything was downloaded - like i said, no dialogue box adn now if i
go back to the register screen, it tells me i've exceeded the allowed
downloads - wtf?
 
H

hmmmm

okay, seriously, this is ridiculous. where is the program? where do i enter
my key? this should not be difficult - i've downloaded itunes, adobe acrobat
reader and a Frame Forge free trial without a problem - why is microsoft
giving me a hassle?
 
T

Tom [Pepper] Willett

When you downloaded the program, what file or directory did you choose to
download it to? That's where it's at. Then you install it. Then you
activate it.

: okay, seriously, this is ridiculous. where is the program? where do i
enter
: my key? this should not be difficult - i've downloaded itunes, adobe
acrobat
: reader and a Frame Forge free trial without a problem - why is microsoft
: giving me a hassle?
:
: "hmmmm" wrote:
:
: > I'm sorry - I'm really not stupid - but double click on what? there was
no
: > dialogue box, nothing. i clicked the 'download now' button, which took
me to
: > the register page, i registered, got an email, and that was it. it
didn't
: > look like anything was downloaded - like i said, no dialogue box adn now
if i
: > go back to the register screen, it tells me i've exceeded the allowed
: > downloads - wtf?
: >
: > "Gordon" wrote:
: >
: > > : > > > well, i clicked download, was emailed a key, but i don't see the
program
: > > > anywhere on my computer...
: > > >
: > >
: > > It won't be - you will have downloaded a LARGE file. You need to
: > > double-click on it to install the program....
: > >
: > >
 
H

hmmmm

That's just it - I didn't get ANY dialogue box - i registered, then nothing
happened. I don't think it actually downloaded, but i was emailed a key. so
if it didn't actually download, what do i do? i tried clicking download now
again, but the register screen comes up and when i put in my info, it tells
me i've exceeded the allowed downloads (or something like that). Thanks for
your help.
 
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