how do i receive blocked messages?

R

ruby

As of yesterday a contact cannot send me email. It says that my account has
blacklisted her for sending spam. She doesn’t spam, it’s totally a mistake,
but she isn’t computer literate enough to fix the problem (or doesn’t feel
like she is). Can I do anything from my end? I’ve been searching the help
section but can’t find what I think I’m looking for.
 
B

Brian Tillman

ruby said:
As of yesterday a contact cannot send me email. It says that my
account has blacklisted her for sending spam. She doesn’t spam, it’s
totally a mistake, but she isn’t computer literate enough to fix the
problem (or doesn’t feel like she is). Can I do anything from my end?

You can speak with your ISP. It is their server blacklisting her address.
 

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