How do I recover.. Please help..

[Lax S.]

Hi Folks

Here is the situation: I have 1+yr old HP laptop vt6200 with XP Pro. I ran into a sticky issue when I installed ADS Tech Instant DVD 2.0 software to convert my old video cassettes into digital format. I simply installed the software and that included DirectX. My laptop before this was quite stable fully loaded work/office PC

Symtom: The Windows XP boots with the logo in the middle and seem to boot XP, but hangs with blank screen probably before showing the desktop screen as I see the LCD screen illuminated but blank. It sits there forever

Here is what I tried
I tried to use all safe modes, but the same symptom, except I see all the safe drivers being used and listed on the display
I tried to use the "Last known good.." but the symptom there is the sam as when I choose to boot normally
I used the recovery CD that came with the Hp laptop. unfortunately, it does not give me repar option but to reinstall XP pro to factory settings. i talked to HP support, but did not get any satisfactory response. :

Can you help provide tips to resolve this
- I prefer not to loose the data and apps installed on the lapto
- Is there any way to copy the data from the hard disk to another computer by a bootable lite XP that can let me do that. Like recovery XP bootable CD that I can possibly create

PLEASE HELP!!

 

[Suzanne S. Barnhill]

I don't know what it is that causes users to cross-post Windows questions to
Windows NGs (where they are on-topic) and to microsoft.public.word.newusers
(where they are decidedly *not*), but I will point out again that
microsoft.public.word.newusers is a newsgroup for new users of Microsoft
*Word*!

Hi Folks,

Here is the situation: I have 1+yr old HP laptop vt6200 with XP Pro. I

ran into a sticky issue when I installed ADS Tech Instant DVD 2.0 software
to convert my old video cassettes into digital format. I simply installed
the software and that included DirectX. My laptop before this was quite
stable fully loaded work/office PC.

Symtom: The Windows XP boots with the logo in the middle and seem to boot

XP, but hangs with blank screen probably before showing the desktop screen
as I see the LCD screen illuminated but blank. It sits there forever!

Here is what I tried;
I tried to use all safe modes, but the same symptom, except I see all the

safe drivers being used and listed on the display.

I tried to use the "Last known good.." but the symptom there is the sam as

when I choose to boot normally.

I used the recovery CD that came with the Hp laptop. unfortunately, it

does not give me repar option but to reinstall XP pro to factory settings.
i talked to HP support, but did not get any satisfactory response.

Can you help provide tips to resolve this?
- I prefer not to loose the data and apps installed on the laptop
- Is there any way to copy the data from the hard disk to another computer

by a bootable lite XP that can let me do that. Like recovery XP bootable CD
that I can possibly create?

 

[TF]

Providing you have kept Windows XP up to date, you can use System Recovery
to Restore the system to a Checkpoint prior to installing the software that
messed it up. Works a charm. Search in Windows Help for details.



: Hi Folks,
:
: Here is the situation: I have 1+yr old HP laptop vt6200 with XP Pro. I
ran into a sticky issue when I installed ADS Tech Instant DVD 2.0 software
to convert my old video cassettes into digital format. I simply installed
the software and that included DirectX. My laptop before this was quite
stable fully loaded work/office PC.
:
: Symtom: The Windows XP boots with the logo in the middle and seem to boot
XP, but hangs with blank screen probably before showing the desktop screen
as I see the LCD screen illuminated but blank. It sits there forever!
:
: Here is what I tried;
: I tried to use all safe modes, but the same symptom, except I see all the
safe drivers being used and listed on the display.
: I tried to use the "Last known good.." but the symptom there is the sam as
when I choose to boot normally.
: I used the recovery CD that came with the Hp laptop. unfortunately, it
does not give me repar option but to reinstall XP pro to factory settings.
i talked to HP support, but did not get any satisfactory response.
:
: Can you help provide tips to resolve this?
: - I prefer not to loose the data and apps installed on the laptop
: - Is there any way to copy the data from the hard disk to another computer
by a bootable lite XP that can let me do that. Like recovery XP bootable CD
that I can possibly create?
:
: PLEASE HELP!!!
: