How do I set up a tracking sheet for completed customer surveys?

D

DCrabtree HCT

I began sending out customer surveys and have started getting them back. I
want to track the answers to the questions. There are nine questions, six of
which have yes/no answers. Can anyone suggest a better way or the best way to
track these surveys.
 
E

Echo S

DCrabtree HCT said:
I began sending out customer surveys and have started getting them back. I
want to track the answers to the questions. There are nine questions, six
of
which have yes/no answers. Can anyone suggest a better way or the best way
to
track these surveys.
Click to expand...

A better way than what? What are you doing now?
 
D

DCrabtree HCT

Echo S said:
A better way than what? What are you doing now?
Click to expand...

I am using excel and basically set up a spread sheet, questions on left
going down and possible answers on top going across and for each sheet I
receive I am adding a 1 for that answer or entering the anwer.
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Click to expand...
 
E

Echo S

DCrabtree HCT said:
I am using excel and basically set up a spread sheet, questions on left
going down and possible answers on top going across and for each sheet I
receive I am adding a 1 for that answer or entering the anwer.
Click to expand...

Okay, thanks.

I'd probably use Excel just like you are, especially since you only have 9
questions.

I suppose if Excel gets too unwieldy, you could use Access. Or if you put
the survey online, there are quite a few commercial products that will give
you lots of reporting options.
 
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