how do I unlock a.pst file?

  • Thread starter geoffrey thornton 2316
  • Start date
G

geoffrey thornton 2316

Two days ago I moved a .pst file from one machine to another

Now when I try to repeat the operation I get a message saying "cannot copy
outlook. The process cannot access the file because another process has
locked a portion of the file"

W
How did I do this, and how do I unlock it?
 
A

Anver

Dear,

try to move the pst file from the source computer to a different folder in
the same pc - is that success? yes then try to copy now (are u doing through
network)
Check in the source computer task manager - for any outlook instance.
Close outlook (on both the pcs) before doing this operation.
Better restart both the pcs - before doing this operation.
--
(Please respond to this question
Was this post helpful to you?)

Hope this helps you more
Regards
APK
 
G

Gordon

geoffrey said:
Two days ago I moved a .pst file from one machine to another

Now when I try to repeat the operation I get a message saying "cannot
copy outlook. The process cannot access the file because another
process has locked a portion of the file"

W
How did I do this, and how do I unlock it?
Click to expand...

Make sure that Outlook is closed - if in doubt go to Task Manager-Processes
and check that Outlook.exe is not still running, even if you have closed
Outlook. Also check that Word is not running, if you use Word as your email
editor.

HTH
 
Top