How do I unlock office documents? Where are permissions?

K

Karl

I reloaded MS Office 2003 Student & Teacher edition and exhausted all help
options within the program, my computer and on the web to no avail.
 
J

JoAnn Paules [MVP]

Is this a trial version that has expired? If so, it's time to pay for the
software.

Have you activated your copy of Office? If not, you must do that.
 
K

Karl

This is not the trial version. I have used the purchased edition for a few
years without any problem. Now all of a sudden I have the problem of locked
documents. I don't know if this is a permissions problem, a sharing problem
or a network problem. My computer is not on a network, rather connected
directly to the internet.
 
K

Karl

Whenever I open an existing document, I cannot edit the document. Any
attempt to edit fails and a message at the bottom of the screen indicates
that the document is locked. Additionally, I cannot create new documents and
the message at the bottom again states that the document cannot be edited
because it is locked.

Echo S said:
Can you please clarify what you mean by "locked documents"?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
PPTLive! Sept 17-20, 2006 http://www.pptlive.com


Karl said:
This is not the trial version. I have used the purchased edition for a
few
years without any problem. Now all of a sudden I have the problem of
locked
documents. I don't know if this is a permissions problem, a sharing
problem
or a network problem. My computer is not on a network, rather connected
directly to the internet.
 
K

Keme

Karl said:
Whenever I open an existing document, I cannot edit the document. Any
attempt to edit fails and a message at the bottom of the screen indicates
that the document is locked. Additionally, I cannot create new documents and
the message at the bottom again states that the document cannot be edited
because it is locked.

:

Can you please clarify what you mean by "locked documents"?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
PPTLive! Sept 17-20, 2006 http://www.pptlive.com


This is not the trial version. I have used the purchased edition for a
few
years without any problem. Now all of a sudden I have the problem of
locked
documents. I don't know if this is a permissions problem, a sharing
problem
or a network problem. My computer is not on a network, rather connected
directly to the internet.

:


I reloaded MS Office 2003 Student & Teacher edition and exhausted all
help
options within the program, my computer and on the web to no avail.

It may be the "form lock". Try "View - Toolbars - Forms", and click the
padlock icon to toggle locking. If that helps, read along...

Did this happen to all your documents at once? Maybe you accidentally
locked the default document template (normal.dot)? I'm not sure if this
kind of change to the template will travel to documents based on that
template, but it's worth a try: rename your "normal.dot" (there may be
two files with that name on your disk) to "strange.dot", and restart
Word. Word will regenerate a missing "normal.dot", using all default
settings.
 
B

Beth Melton

That means Office was deactivate for some reason. Did you install new
hardware? In any event you need to start an application and go to
Help/Activate Product.

Note that you may need to use the telephone method for activation. All
you need to do is tell them what happened and they should be able to
help you out.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


Karl said:
Whenever I open an existing document, I cannot edit the document.
Any
attempt to edit fails and a message at the bottom of the screen
indicates
that the document is locked. Additionally, I cannot create new
documents and
the message at the bottom again states that the document cannot be
edited
because it is locked.

Echo S said:
Can you please clarify what you mean by "locked documents"?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/
PPTLive! Sept 17-20, 2006 http://www.pptlive.com


Karl said:
This is not the trial version. I have used the purchased edition
for a
few
years without any problem. Now all of a sudden I have the
problem of
locked
documents. I don't know if this is a permissions problem, a
sharing
problem
or a network problem. My computer is not on a network, rather
connected
directly to the internet.

:

I reloaded MS Office 2003 Student & Teacher edition and
exhausted all
help
options within the program, my computer and on the web to no
avail.
 
K

Karl

Thanks,

Most options are grayed out so I could not resolve the situation as you
described. However, I went into the registry and deleted all references to
Office and reloaded. I read a previous thread by another user who followed
this path. This time I was give the option to activate and did so
successfully.

Keme said:
Karl said:
Whenever I open an existing document, I cannot edit the document. Any
attempt to edit fails and a message at the bottom of the screen indicates
that the document is locked. Additionally, I cannot create new documents and
the message at the bottom again states that the document cannot be edited
because it is locked.

:

Can you please clarify what you mean by "locked documents"?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
PPTLive! Sept 17-20, 2006 http://www.pptlive.com



This is not the trial version. I have used the purchased edition for a
few
years without any problem. Now all of a sudden I have the problem of
locked
documents. I don't know if this is a permissions problem, a sharing
problem
or a network problem. My computer is not on a network, rather connected
directly to the internet.

:


I reloaded MS Office 2003 Student & Teacher edition and exhausted all
help
options within the program, my computer and on the web to no avail.

It may be the "form lock". Try "View - Toolbars - Forms", and click the
padlock icon to toggle locking. If that helps, read along...

Did this happen to all your documents at once? Maybe you accidentally
locked the default document template (normal.dot)? I'm not sure if this
kind of change to the template will travel to documents based on that
template, but it's worth a try: rename your "normal.dot" (there may be
two files with that name on your disk) to "strange.dot", and restart
Word. Word will regenerate a missing "normal.dot", using all default
settings.
 
K

Karl

I had not installed new hardware. Whenever I uninstalled and reinstalled
Office I had the same problems. I was never given an option to reactivate. I
read in a prior thread that deleting Office from the registry and
reinstalling had worked for him. I did the same and successfully was able to
reinstall and reactivate.

Beth Melton said:
That means Office was deactivate for some reason. Did you install new
hardware? In any event you need to start an application and go to
Help/Activate Product.

Note that you may need to use the telephone method for activation. All
you need to do is tell them what happened and they should be able to
help you out.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


Karl said:
Whenever I open an existing document, I cannot edit the document.
Any
attempt to edit fails and a message at the bottom of the screen
indicates
that the document is locked. Additionally, I cannot create new
documents and
the message at the bottom again states that the document cannot be
edited
because it is locked.

Echo S said:
Can you please clarify what you mean by "locked documents"?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/
PPTLive! Sept 17-20, 2006 http://www.pptlive.com


This is not the trial version. I have used the purchased edition
for a
few
years without any problem. Now all of a sudden I have the
problem of
locked
documents. I don't know if this is a permissions problem, a
sharing
problem
or a network problem. My computer is not on a network, rather
connected
directly to the internet.

:

I reloaded MS Office 2003 Student & Teacher edition and
exhausted all
help
options within the program, my computer and on the web to no
avail.
 
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