How do you get Outlook to not freeze on start-up?

[Sara]

Every time I open Outlook it freezes. I stop the mail
delivery and it still freezes. Any ideas on how to get
past this?
Thanks!
Sara

 

[neo [mvp outlook]]

Try starting Outlook in safe mode.

How to:
* Start | Run
* Type: outlook.exe /safe
* OK button

What this does is shutdown all custom views, menu/toolbars, and 3rd party
addins. Considering that a nasty little virus was just released today
called W32.Novarg.A@MM and is currently slamming around the internet.
Please take extra care if you need to unhook/disable your 3rd party
antivirus program from Outlook. I wouldn't want you to get caught with your
guard down while troubleshooting this issue. (Major vendors like Symantec
are releasing definitions today to deal with this little pest.)

 

[Brian Tillman]

Try starting Outlook in safe mode.

And if that doesn't work, try deleting the outcmd.dat file.
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.