How retrieve personal outlook folders lost since installing 2007

B

Boo

I have just installed office 2007 and I have lost all the personal folders
and emails I had in my old outlook account. I have kept same address and
password so any ideas how I get them back??
Thank you.
 
G

Gordon

Boo said:
I have just installed office 2007 and I have lost all the personal folders
and emails I had in my old outlook account. I have kept same address and
password so any ideas how I get them back??
Thank you.


Hmm. 2007 should have automatically picked up the existing pst file. (If you
were using POP or IMAP - perhaps you were using Exchange Server?)
If you do File-Open-Outlook Data File do any pst files show up?
 
D

DL

You mean you upgraded from an earlier version of Outlook?
Within Outlook, check properties of Personal Folders, Advanced tab. Filename
will show the path & name of the current data file, then within Outlook,
File>Open>Data File.....browse to and open your old data file (possibly
outlook.pst, your new file would probably be outlook1.pst)
 
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