how to add comments to a message and forward to recipient

L

lanshark

We tried that and upon entering the text we wanted to in the email message
when we clicked forward the entire message was blank...what did we do wrong?
In essence, what my user is trying to accomplish is this:
she receives an email which she is being asked questions in;
she then wants to reply with the answers right nest to the questions. When
she initailly did this she chose, Edit, Edit Message, type her responses,
then when she clicked on Forward the message was empty.

Outlook 2003

Thanks :)
 
T

Tom Willett

You tried what?
Reply to your original thread so we know what you are talking about.

Tom
 
M

Milly Staples [MVP - Outlook]

You can't click Edit->Edit Message. You have to select Reply (or reply to
all if required) then type the comments and press send.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, lanshark asked:

| We tried that and upon entering the text we wanted to in the email
| message when we clicked forward the entire message was blank...what
| did we do wrong? In essence, what my user is trying to accomplish is
| this:
| she receives an email which she is being asked questions in;
| she then wants to reply with the answers right nest to the questions.
| When she initailly did this she chose, Edit, Edit Message, type her
| responses, then when she clicked on Forward the message was empty.
|
| Outlook 2003
|
| Thanks :)
| --
 
L

lanshark

So sorry for the confusion....see below for what my user wants to do. I know
the correct way but she thinks that because the pull down Edit menu has the
Edit Message option that it should work that way.....lol

what my user is trying to accomplish is this:
--
patricia i. willis


Tom Willett said:
You tried what?
Reply to your original thread so we know what you are talking about.

Tom
Click to expand...
 
L

lanshark

The user wants to know why you cannot click Edit>Edit Message.....I told her
I would ask the knowlegable ones at MS for the answer....
 
G

Gary Smith

That works when I try it, although it seems completely backward to me.
How are the user's options set (Tools > Options > Preferences tab > E-mail
Options button > "On repiles and forwards" section)?
 
M

Milly Staples - MVP Outlook

When you click edit, edit message, it opens it for editing, not spooling for
sending.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, lanshark asked:

| The user wants to know why you cannot click Edit>Edit Message.....I
| told her I would ask the knowlegable ones at MS for the answer....
|
|| You can't click Edit->Edit Message. You have to select Reply (or
|| reply to all if required) then type the comments and press send.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, lanshark asked:
||
||| We tried that and upon entering the text we wanted to in the email
||| message when we clicked forward the entire message was blank...what
||| did we do wrong? In essence, what my user is trying to accomplish is
||| this:
||| she receives an email which she is being asked questions in;
||| she then wants to reply with the answers right nest to the
||| questions. When she initailly did this she chose, Edit, Edit
||| Message, type her responses, then when she clicked on Forward the
||| message was empty.
|||
||| Outlook 2003
|||
||| Thanks :)
||| --
 
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