If the files are word docs, or text files, or something else that normally
opens in a browser you may have to put them into a zip file with a utility
like WinZip to make it easier for them to download. Certain files like text
files are often opened by the browser instead of downloaded because the
browser automatically knows how to display them. Browsers won't display .zip
files so thisis usually a pretty good way. If zipping isn't an option, you
can also include instructions before the link for the visitor to right-click
on the link and select Save As or Save Target As to get the download dialog
box.
Hope this helps,
Mark Fitzpatrick
Microsoft MVP - FrontPage
