How to delete a word which appears at start of every new document

[slammin sammy]

we have a word which appears at the start of any new document and has to be
deleted manually
we dont know how this has occurred
have not been able to remove via options and formatting styles in use etc...
please advise how to remove same

 

[garfield-n-odie]

See http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm .