how to delete unwanted blind attachments to outgoing e mail?

J

john

When I create new mail and send it, the recipient informs me that it has
attachments, (two images). I have not attached anything and nothing was
showing in the attchment line.
If I send myself a test message it goes out without attachments and comes in
with them! Although their is no paperclip in the in box, the attachments only
come to light when the mail is opened!
Can anyone help!!??
John
 
B

Brian Tillman

john said:
When I create new mail and send it, the recipient informs me that it
has attachments, (two images). I have not attached anything and
nothing was showing in the attchment line.
If I send myself a test message it goes out without attachments and
comes in with them! Although their is no paperclip in the in box, the
attachments only come to light when the mail is opened!
Click to expand...

I suspect you're using Word as your mail editor and that the Word template
you use when comosing messages contains those images.
 
B

Brian Tillman

john said:
Thank you for that. I just need to find a way of delting it!
Click to expand...

Search your hard drive for files named "Normal.dot" or "Email.dot" and
delete them.
 
J

john

You are my hero!!!
sorted. I was getting very desperate, and my e mail recipients bemused!!

Many thanks
John
 
T

tootie girdle buns

I can find the two files to delete them

Brian Tillman said:
Search your hard drive for files named "Normal.dot" or "Email.dot" and
delete them.
Click to expand...
 
T

tootie girdle buns

Brian Tillman said:
I suspect you're using Word as your mail editor and that the Word template
you use when comosing messages contains those images.
Click to expand...
 
P

Paul Menhennett

I would urge caution when deleting normal.dot If the user uses macros in word
they are typically stored in normal.dot and will be lost if it is deleted.
 
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