how to ensure email comes into inbox instead of deleted items?

C

Cheryl

my mother (74) learning how to use laptop and keeps receiving her email in
the deleted items folder instead of the inbox. What do I tell her to do to
sort this out as its driving her crazy? Thank you
 
R

Roady [MVP]

And her version of Outlook would be...?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
E

ERIQ COOK

It sounds like there is a Rule setup that deletes e-mail based on certain
criteria...
 
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