How to handle add-in clash

[Gary Hillerson]

I've just discovered that a template I distribute is clashing with
Acrobat 6. When someone who has installed Acrobat 6 and its Word
add-in creates a document based on my template, all is fine.

But when that user saves the document, and then reopens it, my menu
doesn't display, even tho I have code in my auto-open routine to
display the menu if it isn't on the menu bar.

When such users disable the Acrobat add-in, all is fine. So there's
clearly a clash with something Acrobat is doing, but I don't know what
that is.

Question: is the appropriate way to handle this clash to have my
autoopen function unload the Acrobat add-in, or is there some better
way to handle this?

thanks,
gary

 

[Jonathan West]

Hi Gary,

There are two approaches you can take

1. Don't modity the menu with your addoin. have a separate toolbar, on which
you can add menus.

2. In the AutoExec routine of your add-in, heck to see whether the PDFMaker
add-in is loaded. If so, unload it and reload it, and then make the changes
you want to the menu bar.

In addition, send a stiff note of complaint to Adobe. If enough people do
that, they might eventually take some notice about what an absolutely rotten
piece of software the PDFMaker add-in is.

 

[Gary Hillerson]

Hi Jonathan,

Thanks. As usual, sound and solid advice.

I will email Adobe; I may even know someone there who can forward it
to a real person.

Thanks again,
gary