How to Open an "AutoRecovery save" document

J

John Eriksson

I had an open WORD 2002 file when my computer froze (a
problem with my email service provider) and I had no
choice but to manually shut off the power (I have Windows
XP Home). When I powered up, I found my document (over
300 KB) had disappeared. Finally, I found it in
Documents and Settings under my name, Applications,
Microsoft, and Word. But it had "AutoRecovery save" in
front of my title, and it had "wbk" as an extension; not
the "asd" that Microsoft says it should have to open it.
When I try to open the file, I get a window that
says "The document name or path is not valid. Try these
suggestions: Check the file permissions for the document
or drive; Use the file open box to locate the document."
I have tried everything to open this file, including
these suggestions, and cannot. I would greatly appreciate
any suggestions.
 
B

Beth Melton

Hi John,

What you are seeing is the backup of the AutoRecovery Save and you should be able to open it even if it dosn't have a *.doc extenstion. However since you are unable to open it, it sounds like the file is corrupt.

First try using File/Open and from the Open drop down select "Open and Repair". You may be able to recover the file using this option.
 
J

John

Beth,

Thanks very much for your response. I have seen "Open
and Repair" before but can't seem to find it now. I get
to Open as part of the File drop-down menu, but there is
no further drop-down for Open. Your continuing help is
much appreciated! John
-----Original Message-----
Hi John,

What you are seeing is the backup of the AutoRecovery
Click to expand...
Save and you should be able to open it even if it dosn't
have a *.doc extenstion. However since you are unable to
open it, it sounds like the file is corrupt.
First try using File/Open and from the Open drop down
Click to expand...
select "Open and Repair". You may be able to recover the
file using this option.
 
Top