How to record time spent reading and writing e-mails?

D

Daniel Burd

Dear Friends,
I need to track how much time an outlook user spend reading and writing
e-mails every day.
Which events should be useful?
Is there an example?
Kind Regards,
Daniel
 
D

Dmitry Streblechenko

First of all, you would need to use Physic Library 3.4 for Outlook 2003 or
higher.
Sarcasm aside, there is no easy way to calculate that time - how do you know
that when a message is selected (Explorer.SelectionChange event) and shown
in the preview panel (mailItem.Read), the user actually start reading it?
What if he/she goes off for a 2 hours lunch while the message is still being
displayed?
Even if a message is explicilty opened (Inspectors.NewInspector) and then
closed (Inspector.Close), therei s no guarantee that the whole time was
spent reading/writing, and not looking out the window or talking about
football with the next cubicle neighbor?
--
Dmitry Streblechenko (MVP)
http://www.dimastr.com/
OutlookSpy - Outlook, CDO
and MAPI Developer Tool
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