how to reinstall a preinstalled Office... no recovery disc

I

iris

I bought a new computer in March, had hardware probs last week and just got
machine back. Repair guy said seemed ok, but I might have to reinstall Vista.
Ok, did that, but now I see I also have to reinstall Office 2007, but since
it's the preinstalled version I have no disc. Is there any way to do this
myself:? My comp. repair guy is gone till next week...
 
I

iris

So you mean, no, there's no way I can solve it myself? The guy I bought the
computer from is gone for a week...

JoAnn Paules said:
Call your computer manufacturer.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


iris said:
I bought a new computer in March, had hardware probs last week and just got
machine back. Repair guy said seemed ok, but I might have to reinstall
Vista.
Ok, did that, but now I see I also have to reinstall Office 2007, but
since
it's the preinstalled version I have no disc. Is there any way to do this
myself:? My comp. repair guy is gone till next week...
Click to expand...
Click to expand...
 
J

JoAnn Paules

No, it's an OEM and if you don't have the disks, you're stuck. I'm assuming
you bought it from a local guy and not one of the major manufacturers?

BTW - you need to get a copy of the disks.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


iris said:
So you mean, no, there's no way I can solve it myself? The guy I bought
the
computer from is gone for a week...

JoAnn Paules said:
Call your computer manufacturer.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


iris said:
I bought a new computer in March, had hardware probs last week and just
got
machine back. Repair guy said seemed ok, but I might have to reinstall
Vista.
Ok, did that, but now I see I also have to reinstall Office 2007, but
since
it's the preinstalled version I have no disc. Is there any way to do
this
myself:? My comp. repair guy is gone till next week...
Click to expand...
Click to expand...
Click to expand...
 
I

iris

Yes, that's right, a local computer guy who put it together and sold it to me
with preinstalled Word. Any idea how I can get a copy of the disks? The box
says, 'Backup disks are available for qualified purchases' but the link
doesn't work and I just get a generic support page.

Do you think I could download a trial version to get me through this next
week till my computer guy gets back?

JoAnn Paules said:
No, it's an OEM and if you don't have the disks, you're stuck. I'm assuming
you bought it from a local guy and not one of the major manufacturers?

BTW - you need to get a copy of the disks.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


iris said:
So you mean, no, there's no way I can solve it myself? The guy I bought
the
computer from is gone for a week...

JoAnn Paules said:
Call your computer manufacturer.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I bought a new computer in March, had hardware probs last week and just
got
machine back. Repair guy said seemed ok, but I might have to reinstall
Vista.
Ok, did that, but now I see I also have to reinstall Office 2007, but
since
it's the preinstalled version I have no disc. Is there any way to do
this
myself:? My comp. repair guy is gone till next week...
Click to expand...
Click to expand...
Click to expand...
 
O

Og

iris said:
Yes, that's right, a local computer guy who put it together and sold it to
me
with preinstalled Word. Any idea how I can get a copy of the disks? The
box
says, 'Backup disks are available for qualified purchases' but the link
doesn't work and I just get a generic support page.

Do you think I could download a trial version to get me through this next
week till my computer guy gets back?
Click to expand...
1. If you simply did a Repair install of Windows, no -- a trial version
of Word will not repair a damaged OEM version of Word .
2. If you did a "Clean" install of Windows (e.g. format the hard disk and
install Windows fresh), then the Trial should install without incident.
NOTE: once you get your disks, *uninstall* the trial version before
attempting to install the OEM version.
Steve



JoAnn Paules said:
No, it's an OEM and if you don't have the disks, you're stuck. I'm
assuming
you bought it from a local guy and not one of the major manufacturers?

BTW - you need to get a copy of the disks.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


iris said:
So you mean, no, there's no way I can solve it myself? The guy I bought
the
computer from is gone for a week...

:

Call your computer manufacturer.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I bought a new computer in March, had hardware probs last week and
just
got
machine back. Repair guy said seemed ok, but I might have to
reinstall
Vista.
Ok, did that, but now I see I also have to reinstall Office 2007,
but
since
it's the preinstalled version I have no disc. Is there any way to do
this
myself:? My comp. repair guy is gone till next week...
Click to expand...
Click to expand...
Click to expand...
 
J

JoAnn Paules

You need to get in touch with your computer guy. Without him, you're going
to keep running into brick walls. Leave him a message - if he's a decent
business man, he's checking his messages.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


iris said:
Yes, that's right, a local computer guy who put it together and sold it to
me
with preinstalled Word. Any idea how I can get a copy of the disks? The
box
says, 'Backup disks are available for qualified purchases' but the link
doesn't work and I just get a generic support page.

Do you think I could download a trial version to get me through this next
week till my computer guy gets back?

JoAnn Paules said:
No, it's an OEM and if you don't have the disks, you're stuck. I'm
assuming
you bought it from a local guy and not one of the major manufacturers?

BTW - you need to get a copy of the disks.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


iris said:
So you mean, no, there's no way I can solve it myself? The guy I bought
the
computer from is gone for a week...

:

Call your computer manufacturer.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I bought a new computer in March, had hardware probs last week and
just
got
machine back. Repair guy said seemed ok, but I might have to
reinstall
Vista.
Ok, did that, but now I see I also have to reinstall Office 2007,
but
since
it's the preinstalled version I have no disc. Is there any way to do
this
myself:? My comp. repair guy is gone till next week...
Click to expand...
Click to expand...
Click to expand...
 
I

iris

Yes, I've emailed him. And installed a trial version in the meantime. Thanks
for your help!

JoAnn Paules said:
You need to get in touch with your computer guy. Without him, you're going
to keep running into brick walls. Leave him a message - if he's a decent
business man, he's checking his messages.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


iris said:
Yes, that's right, a local computer guy who put it together and sold it to
me
with preinstalled Word. Any idea how I can get a copy of the disks? The
box
says, 'Backup disks are available for qualified purchases' but the link
doesn't work and I just get a generic support page.

Do you think I could download a trial version to get me through this next
week till my computer guy gets back?

JoAnn Paules said:
No, it's an OEM and if you don't have the disks, you're stuck. I'm
assuming
you bought it from a local guy and not one of the major manufacturers?

BTW - you need to get a copy of the disks.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


So you mean, no, there's no way I can solve it myself? The guy I bought
the
computer from is gone for a week...

:

Call your computer manufacturer.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I bought a new computer in March, had hardware probs last week and
just
got
machine back. Repair guy said seemed ok, but I might have to
reinstall
Vista.
Ok, did that, but now I see I also have to reinstall Office 2007,
but
since
it's the preinstalled version I have no disc. Is there any way to do
this
myself:? My comp. repair guy is gone till next week...
Click to expand...
Click to expand...
Click to expand...
 
J

JoAnn Paules

Make sure you dump that trial version before installing your paid versxion,
okay? If you don't you'll be back here with another mess.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


iris said:
Yes, I've emailed him. And installed a trial version in the meantime.
Thanks
for your help!

JoAnn Paules said:
You need to get in touch with your computer guy. Without him, you're
going
to keep running into brick walls. Leave him a message - if he's a decent
business man, he's checking his messages.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


iris said:
Yes, that's right, a local computer guy who put it together and sold it
to
me
with preinstalled Word. Any idea how I can get a copy of the disks? The
box
says, 'Backup disks are available for qualified purchases' but the link
doesn't work and I just get a generic support page.

Do you think I could download a trial version to get me through this
next
week till my computer guy gets back?

:

No, it's an OEM and if you don't have the disks, you're stuck. I'm
assuming
you bought it from a local guy and not one of the major manufacturers?

BTW - you need to get a copy of the disks.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


So you mean, no, there's no way I can solve it myself? The guy I
bought
the
computer from is gone for a week...

:

Call your computer manufacturer.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I bought a new computer in March, had hardware probs last week and
just
got
machine back. Repair guy said seemed ok, but I might have to
reinstall
Vista.
Ok, did that, but now I see I also have to reinstall Office 2007,
but
since
it's the preinstalled version I have no disc. Is there any way to
do
this
myself:? My comp. repair guy is gone till next week...
Click to expand...
Click to expand...
Click to expand...
 
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