A
Al Dente
I have Visio 2003 Standard.
I need to show processes occurring simultaneously. For example, in a
telecommunications industry call center environment, a call comes in and the
customer’s system is down. Our procedure is: begin remote diagnostics,
dispatch a technician, and notify the project manager. All of these things
happen simultaneously (via automated workflow).
Not sure how to represent this on a Visio diagram.
Any help is greatly appreciated.
I need to show processes occurring simultaneously. For example, in a
telecommunications industry call center environment, a call comes in and the
customer’s system is down. Our procedure is: begin remote diagnostics,
dispatch a technician, and notify the project manager. All of these things
happen simultaneously (via automated workflow).
Not sure how to represent this on a Visio diagram.
Any help is greatly appreciated.